If you experience any of the following difficulties while using the commander, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer.
Operation can not be done with the commander.
•When using the commander as a
•The commander and component are too far apart.
•Make sure that there are no objects between the commander and component.
•Make sure that the component’s power is turned on.
•The commander’s transmitter/receiver section is not pointed at the component.
•The commander’s battery is exhausted. Recharge the battery (page 5).
•There is an invertor system florescent light near the commander or component. Please place away from the florescent light.
•Make sure you have selected the correct remote (component) on the commander.
•When you operate a
When using the Sony amplifier/receiver, the amplifier/receiver’s functions and modes do not correlate with the displays on the commander.
•The information of the amplifier/receiver is not downloaded. Download the information (page 20).
The LCD does not appear.
•The LCD is not turned on. Touch the touch panel.
•Contrast is too light or too dark. Adjust the contrast (page 29).
The LCD shifts from the normal operating position.
•Adjusting the position of the touch panel (page 30).
When a component is connected to the amplifier/receiver with Control A1/A1
cord, Auto Function does not work properly.
• Download the amplifier/receiver data (page 20).
Commands of components made by manufacturers other than Sony do not function.
•When registering components made by certain manufacturers, some commands may not function. These keys are dimmed.
When using
•If the amplifier/receiver’s command mode (IR type) and the commander’s command mode (IR type) do not match, transmission is not possible between the commander and the amplifier/ receiver.
appears in the screen.
•2 way communication error occured.
•When using the commander as a
•The commander and component are too far apart.
•Make sure that there are no objects between the commander and component.
•Make sure that the component’s power is turned on.
•The commander’s transmitter/receiver section is not pointed at the component.
•The commander’s battery is exhausted. Recharge the battery (page 5).
•There is an invertor system florescent light near the commander or component. Please place away from the florescent light.
•Make sure you have selected the correct remote (component) on the commander.
Eappears in the screen.
•The battery is running out. Recharge the battery.