There is no picture or an unclear picture appears on the TV screen or monitor.
•Select the appropriate input on the receiver.
•Set your TV to the appropriate input mode.
•Move your audio components away from the TV.
The DIGITAL OPTICAL MD/TAPE OUT jack flashes red.•When “AUTO IN” is selected for INPUT MODE, the jack flashes red when no digital audio signal is input. This is depends on the INPUT MODE function, and is not a malfunction.
Remote controlThe remote does not function.•The 12, AUX and SOURCE buttons on the remote are not available for receiver operation.
•Point the remote at the remote sensor 
on the receiver.
•Remove any obstacles in the path between the remote and the receiver.
•Replace all the batteries in the remote with new ones, if they are weak.
•Check if the command modes of the receiver and the remote is the same. If the command mode of the receiver and the remote is different, you cannot operate the receiver with the remote. To change the command mode of the receiver, see “Changing the command mode of the receiver” (page 48) and to select the command mode of the remote, see “Selecting the command mode of the remote” (page 56).
•Make sure you select the correct input on the remote.
•You need to assign a component to the AUX and MULTI CH buttons before you can use the buttons to control your audio/video equipment. For details, refer “Programming the remote” on page 56.
•To activate the buttons with orange printing, press ALT first before pressing the buttons.
•Before you use the V/v/B/b button for receiver operation, press MAIN MENU. To operate other components, press TOP MENU/GUIDE or AV MENU after pressing the function button.
If there is a malfunction, the display shows a message. You can check the condition of the receiver by the message. Refer to the following table to solve the problem.
DEC. ERR.Appears when the signal which the receiver cannot decode (ex.
Irregular current is output from the speakers. The receiver will automatically turn off after a few seconds. Check the speaker connection and turn on the power again. If this problem persists, consult your nearest Sony dealer.
DAB ERORThe receiver is unable to collect the DAB data. Turn off the receiver and turn it on again.
If you are unable to remedy the problem using the troubleshooting guideClearing the receiver’s memory may remedy the problem (page 18). However, note that all memorized settings will be reset to their factory settings and you will have to readjust all settings on the receiver.
If the problem persistConsult your nearest Sony dealer.
Reference sections for clearing the receiver’s memoryTo clear | See |
All memorized settings | |
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Customized sound fields | |
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Information Additional