Troubleshooting (continued)
There is no sound or only a very
•Check that the speakers and components are connected securely.
•Check that you have selected the correct component on the receiver.
•Press MUTING if muting function is activated.
•The protection circuit has been activated. Turn off the receiver, eliminate the
The left and right sounds are unbalanced or reversed.
•Check that the speakers and components are connected correctly and securely.
•Adjust balance parameters in the LEVEL menu.
There is severe hum or noise.
•Check that the speakers and components are connected securely.
•Check that the connecting cords are away from a transformer or motor, and at least 3 meters away from a TV set or fluorescent light.
•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
There is no sound from the center speaker.
•Make sure the sound field function is on (press SOUND FIELD
•Select C.ST.EX
•Adjust the speaker level (see page 21).
•Make sure the center speaker size parameter is not set to “NO” (see page 15).
There is no sound or only a very
•Make sure the sound field function is on (press SOUND FIELD
•Select C.ST.EX
•Adjust the speaker level (see page 21).
•Make sure the surround speaker size parameter is not set to “NO” (see page 15).
There is no sound from the active sub woofer.
•When you select NORM. SP., make sure the sub woofer is set to “YES” (see page 15).
•Check that “2CH ST.” is not selected (see page 19).
Radio stations cannot be tuned in.
•Check that the antennas are connected securely. Adjust the antennas and connect an external antenna if necessary.
•The signal strength of the stations is too weak (when tuning in with automatic tuning). Use Direct tuning.
•No stations have been preset or the preset stations have been cleared (when tuning by scanning preset stations). Preset the stations (see page 24).
The surround effect cannot be obtained.
•Make sure the sound field function is on (press SOUND FIELD
There is no picture or an unclear picture appears on the TV screen or monitor.
•Select the appropriate function on the receiver.
•Set your TV to the appropriate input mode.
The remote does not function.
•Point the remote at the remote sensor 
on the receiver.
•Remove any obstacles in the path between the remote and the receiver.
•Replace both batteries in the remote with new ones, if they are weak.
•Make sure you select the correct function on the remote.
Reference sections for clearing the receiver’s memory
To clear | See |
All memorized settings | page 12 |
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Customized sound fields | page 22 |
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