Sony Personal Computer, VGC-RA930G, VGC-RA830G quick start My computer does not start

Troubleshooting

This section describes how to resolve common problems.

My computer does not start.

❑Verify that the computer is plugged into a power source and that it is turned on. Check that the power indicator is lit on the front panel of the computer.

❑Confirm that a disk is not in the floppy disk drive* (unless you are using a bootable floppy disk).

❑Confirm that a CD or DVD is not in an optical drive (unless you are using bootable media).

❑Confirm that the power cord and all cables are connected firmly.

❑If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or UPS is turned on and working.

❑Verify that the monitor is plugged into a power source and turned on.

If your computer has a built-in monitor, confirm that it is plugged into an appropriate power source and that the computer is turned on.

❑Verify that the brightness or contrast control dials are adjusted correctly. (See the manual supplied with your display for details.)

❑Confirm that the computer is not in Stand by mode by pressing any key on the keyboard.

What can I do if my computer or software stop responding?

You can try to locate and close the software program that has stopped responding.

1Press the Ctrl+Alt+Delete keys. The Windows Task Manager window appears.

2From the Applications tab, locate the software program that has the status message, “Not responding.”

3Select the software program that has a Not Responding status and click End Task. Windows attempts to close the program.

*Certain VAIO computers are not equipped with a floppy disk drive. You can purchase this equipment separately.

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