Troubleshooting Support Options | Sony VGC-RA930G, VGC-RA830G

Setting Up Media Center	63
Getting Started with Media Center	64
Setting Up TV Connections	65
Connecting the Remote Sensor and
Remote Sensor Control	71
Connecting Other Devices	74
Starting Media Center Software	76
Troubleshooting	77
Support Options	79
Immediate Help and Support	79
Resources for Additional Help and Support	81

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Sony VGC-RA930G, VGC-RA830G, Personal Computer quick start Troubleshooting Support Options

Contents

VGC-RA830G Series VGC-RA930G Series Quick Start Page Safety Information and Caution Owner’s RecordPage Page Regulatory Information Declaration of Conformity FCC Part IC RSS-210 Canada Telephone Consumer Protection Act of 1991 United StatesTelephone Consumer Guidelines Canada Industry Canada Notice Disposal of Lithium Battery Macrovision licenseLicence Macrovision Page Contents Troubleshooting Support Options Getting Started Computer and supplied accessories Unpacking Your Computer Manuals Online Documentation Creating CDs or DVDs with Sony software Create picture & video withCreate music CDs with Back up your data with Hard Disk Drive Recovery Other Vaio Computer Quick Start Locating Controls And Ports About the Front Panel Front panel Hard disk drive access indicator Headphones/Line In jackOptical drive Floppy disk drive Power button and power indicator Memory Stick memory card readerUniversal Serial Bus USB 2.0 ports To open and close the optical disc drive doors To open the upper and lower front panel coversOpening the front panel covers About the Back Panel Back panelMouse port Keyboard port Front/Headphones jack Printer portLink 6-pin S400 port Ieee Line In jack 14 VHF/UHF port Connection for a TV coaxial cable supplied About the Sub-woofer Sub-woofer unit About the wireless keyboard Wireless keyboard bottomAbout the Keyboard Wireless keyboard Identifying keys and functions To set up a wireless keyboard Inserting batteries into the wireless keyboard About the Vaio keyboard with Media Center features Vaio keyboard Volume knob Help About the Wireless Mouse Wireless mouse To set up the wireless mouse Inserting batteries into the wireless mouse About the Remote Control Remote controlRemote Control MY Music button MY TV buttonStop button Pause button MY Pictures button MY Videos buttonMore button Directional arrow buttons Setting up the remote control Inserting batteries into the remote control Connecting an i.LINK Ieee 1394 device About the i.LINK Port Vaio Computer Quick Start Setting Up Your Computer Connecting a Display Monitor To connect a display Connecting a Wireless Keyboard To connect the wireless keyboardConnecting the keyboard Additional information about using a wireless keyboard Vaio Computer Quick Start Connecting the Wireless Mouse Additional information about using a wireless mouseConnecting the mouse Vaio Computer Quick Start Connecting a Keyboard and Mouse To connect the keyboard and mouse Connecting the Speakers To connect 2-channel speakersTo connect the computer and speakers To connect a sub-woofer unit To connect the speakers and sub-woofer unit To connect the sub-woofer to the computer Connecting 5.1 6-Channel Speaker Systems Jack color Description/Connection Configuring Software for Your Speaker System To configure RealTek Sound Effect Manager softwareFor 6 channel-analog speakers Close the Sound Effect Manager window To configure Media Center software To configure WinDVD software Connecting the Infrared Receiver To connect the infrared receiverTo connect the infrared receiver Connecting the Telephone and Modem To connect the modemTo connect the telephone and modem To connect the telephone and modem Connecting the Power Cords To connect the power cords Turning On Your Computer To turn on your computer Registering Your Computer Turning Off Your ComputerAbout the benefits of registering with Sony To turn off your computer About the power button Vaio Computer Quick Start Setting Up Media Center Getting Started with Media Center To locate the online Media Center User Guide Setting Up TV Connections Connecting to standard cable access CatvTo connect in Catv mode Option Option VHF/UHF Connecting to a standard antenna air system To connect in standard antenna mode air Connecting a Cable or Satellite Set-top Box To connect in set-top box mode Option Stereo A/V dubbing cable with triple RCA plugs optional Connecting the Remote Sensor and Remote Sensor Control Connecting the remote sensor back panelTo connect the remote sensor Connecting the remote sensor and remote sensor control To connect the remote sensor control Remote sensor control Connecting Other Devices Connecting a device with an audio cableConnecting a device with an S-video cable Connecting a device with a stereo A/V dubbing cable Connecting a TV monitor displayConnecting a TV monitor or display To use the remote control Starting Media Center SoftwareTo use the keyboard To use the mouse My computer does not start What can I do if my computer or software stop responding? How do I set up a dial-up connection? Support Options Immediate Help and Support Click Welcome to Vaio life Resources for Additional Help and Support Sony online support Web site Sony Customer Information Services Center ExamplePage 258534701