Support Options
Sony provides several options to help solve common problems or to locate support for your VAIO® computer. This section describes all available resources and offers suggestions on how to access this information for maximum results.
Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the online Computer User Guide and individual software Help files.
Your computer is supplied with these support options:
❑VAIO® Computer Quick Start* — The Quick Start contains information on how to set up your computer quickly and easily. You can find instructions on how to connect power cords, cables, peripheral devices, and register your computer with Sony®. The Quick Start can also provide basic troubleshooting support.
❑VAIO® Computer Welcome† — This supplement provides information about supplied accessories and your computer’s hardware configuration.
❑About RAID Systems‡ — Contains an overview of
❑VAIO® Recovery Options Guide — Provides information about restoring individual software programs, software drivers, drive partition(s), or your entire hard disk drive to the original factory installed settings.
❑VAIO® Computer User Guide — The online User Guide provides information about configuring, maintaining, and upgrading your computer.
* Certain VAIO® computers are not supplied with the Quick Start guide, they are supplied with the VAIO® Computer Welcome.
†Certain VAIO® computers are not supplied with the Welcome supplement, they are supplied with the VAIO® Computer Quick Start.
‡This booklet is only supplied with certain VAIO® computers that have RAID capability or are
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