VAIO Computer Quick Start
Sony Customer Information Services Center
If other support options do not resolve your issue, you can contact a Sony Support representative directly.
Before making a call to the Sony Customer Information Services Center, have this basic information readily available.
1VAIO® computer type.
2Model number.
3Serial number*.
Example: 
4Operating system.
5Hardware feature or software program that has a problem. (See the online VAIO® Computer User Guide for the appropriate software technical support information.)
6Brief description of the issue.
For VAIO® computers purchased in the U.S. and Canada, contact a Sony Support representative at
*The serial number is located on the back panel of your computer. The serial number is on a white barcode label.
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