162
nN
Troubleshooting
Internet Why doesn't my modem work?
❑Make sure the telephone cable is securely plugged into the Modem port o n the computer and the wall jack.
❑Make sure the telephone cable is working. Plug the cable into an ordinary teleph one and listen for a dial tone.
❑Make sure the telephone number the program is dialing is correct.
❑Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony p rograms are
compatible.)
❑Make sure that the modem is the only device connected to your phone line.
❑Check the following setting:
1Click Start and then Control Panel.
2Click Printers and Other Hardware.
3Click Phone and Modem Options.
4On the Modems tab, check that your modem is listed.
5On the Dialing Rules tab, check the location information is correct