Printing, Why cant I print a document? | Sony VGN S400 Series

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Troubleshooting

Printing

Why can't I print a document?

❑Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer.

❑Make sure the printer is compatible with the Windows operating system installed on your computer.

❑You may need to install the printer driver software before you use the printer. See the manual that accompanied the printer for more information.

❑If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), then restart the computer.

❑If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may enable printing. Follow these steps:

1 Click Start and then Control Panel.

2 Click Printers and Other Hardware.

3 Click Printers and Faxes.

4 Right-click an unused printer and select Properties.

5 Click the Ports tab.

6 Click to cancel the Enable bidirectional support check box.

7 Click OK.

This change to the settings disables the bidirectional communication functions of your printer, such as data transfer, status monitoring, and remote panel.

When your printer is connected to the port replicator, check the port replicator to see if it is connected to an AC power source.

Image 176

Sony VGN S400 Series Printing, Why cant I print a document?, Click to cancel the Enable bidirectional support check box

Contents

User Guide Contents 101 137 182 Documentation Printed Documentation Non-printed Documentation Ergonomic Considerations Before Use Getting Started Locating Controls and Ports VGN-S400 Series models Getting Started Back Right Left Bottom VGN-T300 Series models Getting Started DC In port Battery connector Right High speed and high capacity capabilities Port replicator connector Release latch Air vent About the Indicator Lights Indicator Functions To use the AC adapter Connecting a Power SourceUsing the AC Adapter To install the battery pack Using the Battery PackInstalling the Battery Pack VGN-T300 Series models Charging the Battery Pack To charge the battery pack Getting Started Removing the Battery Pack To remove the battery pack VGN-T300 Series models Shutting Down Your Computer Safely To shut down your computer Using Your Vaio Computer Using the Keyboard Combinations/Feature Functions Combinations and Functions with the Fn Key Some functions are not available until Windows is launched Using the Touch Pad Action Description Using Special-function Buttons Special-function button Special-function button Functions Using the Optical Disc Drive To insert a disc Using Your Vaio Computer Reading and Writing CDs and DVDs Optical disc drive Plays Records to Using Your Vaio Computer Using Your Vaio Computer Playing CDs To play an audio CD Copying Files to CDs To copy files to a CD-RW or CD-RClick Start and then My Computer CD Writing Tasks box, click Write these files to CD Playing DVDs Copying Files to DVDs on Selected Models OnlyTo play a DVD To copy files to a DVD-R or DVD-RW To insert a PC Card Using PC CardsInserting a PC Card VGN-T300 Series models Using Your Vaio Computer Stop a Hardware Device window appears Removing a PC CardTo remove a PC Card Using Your Vaio Computer Using the Memory Stick Media Write-protecting a Memory Stick Media Inserting a Memory Stick Media Viewing the Contents To format a Memory Stick media Formatting a Memory Stick MediaRemoving a Memory Stick Media Using the Internet Setting Up a Dial-up Internet ConnectionTo set up a dial-up connection to the Internet To connect a telephone cable VGN-S400 Series models Using Wireless LAN WlanUsers in USA VGN-T300 Series models Using Your Vaio Computer Communicating without an Access Point Ad-hoc To communicate without an Access Point ad-hoc Enter exactly the same Network key again, for confirmation To disconnect from a computer-to-computer ad-hoc network Communicating with an Access Point Infrastructure To connect to a wireless network To disconnect from a wireless network Wireless LAN Channel Selection With an Access Point Infrastructure Using the Bluetooth Functionality on Selected Models Only To connect to a Bluetooth device Using Your Vaio Computer Bluetooth Security Communicating with Another Bluetooth Device To communicate with another Bluetooth device To transfer data from or to another Bluetooth device To connect to a network with Bluetooth device Stopping the Bluetooth Connection Using Peripheral Devices Connecting a Port Replicator Locating Ports on the Port Replicator Port replicator for VGN-T300 Series models Attaching Your Computer to the Port Replicator To attach your computer to the port replicator Using Peripheral Devices VGN-T300 Series models Using Peripheral Devices Disconnecting Your Computer from the Port Replicator To disconnect your computer from the port replicator VGN-T300 Series models Connecting External Speakers To connect external speakers Connecting an External Display Connecting a Computer Display To connect a computer display Connecting a Multimedia Computer Display To connect a multimedia computer display Connecting a Projector To connect a projector Selecting Display Modes To select a display Click Graphic Properties Models with the Nvidia video controller Using the Multiple Monitors Function Click Extended Desktop To select the Multiple Monitors modePoint to Graphics Options and click Graphics Properties Click Display Select the Settings tab Connecting an External Microphone To connect an external microphone To connect a USB mouse Connecting a Universal Serial Bus USB DeviceConnecting a USB Mouse Connecting a USB Floppy Disk Drive To connect a USB floppy disk drive Disconnecting a USB floppy disk drive To disconnect a USB floppy disk drive To connect a printer using the USB port Connecting a PrinterConnecting a Printer Using the USB Port Connecting a Printer Using the Printer Port To connect a printer using the printer port Connecting an i.LINK Device Connecting a Digital Video Camera Recorder To connect a digital video camera recorder Connecting to a Network LAN 102 Using Peripheral Devices Customizing Your Vaio Computer Setting the Password Adding the PasswordTo add the password Select Password When Power on under Security Changing/Removing the Password To change or remove the password Setting Up Your Computer with Vaio Control Center To use Vaio Control Center 107 Customizing Your Vaio Computer Changing the Performance Setting on Selected Models Only To activate the change, you must restart your computer Using the Power Saving Modes Using Normal Mode Using Standby Mode To activate Standby modeTo return to Normal mode Click Start and then Turn Off Computer Click Stand By To change the Standby mode settings Click Start and then Turn Off Computer Using Hibernate ModeTo activate Hibernate mode 113 Customizing Your Vaio Computer Managing Power with Vaio Power Management Activating Vaio Power Management To activate Vaio Power ManagementTo restore the default settings Click Reset by default Activating Vaio Power Management Power Schemes To activate a Vaio Power Management power scheme 117 Customizing Your Vaio Computer Vaio Power Management Viewer To start Vaio Power Management ViewerTo change the power scheme Click on the Vaio Power Management tab Upgrading Your Vaio Computer Adding and Removing Memory 121 Upgrading Your Vaio Computer Removing and Installing a Memory Module 123 Upgrading Your Vaio Computer 124 Upgrading Your Vaio Computer 125 Upgrading Your Vaio Computer 126 Upgrading Your Vaio Computer 127 Upgrading Your Vaio Computer Close the module cover and then tighten the screws 129 Upgrading Your Vaio Computer Reinstall the battery pack and turn on the computer To change or add a memory module 132 Upgrading Your Vaio Computer 133 Upgrading Your Vaio Computer 134 Upgrading Your Vaio Computer 135 Upgrading Your Vaio Computer Viewing the Amount of Memory To view the amount of memory Precautions On Handling the LCD Screen On Using the Power Source On Handling Your Computer 141 Precautions On Handling Floppy Disks On Handling Discs On Using the Battery Pack On Using Headphones On Handling Memory Stick Media On Handling the Hard Disk To avoid damaging your hard disk Networking Bluetooth Technology CDs and DVDs System SecurityMicrophone Touch Pad Computer What should I do if my computer wont start? Load Optimal Defaults window appears Save configuration changes and exit setup window appears If nothing still appears on your screen after a while Message Load factory default values appears 152 Troubleshooting Windows Task Manager or Windows Security window appears Why wont my computer enter Standby or Hibernate mode?To restore the computer to normal operating stability 154 Troubleshooting To lower the CPU speed using the power schemes Why is the sound of my computers fan so loud?Why dont my changes appear on the computer screen LCD? What should I do if I cannot remember the password? Deselect the Upnp Port 1900 Block Rule check box Why does it take time before my computer starts?To use your computer as a Vaio Media server To use the Automatic Updates feature System Security To download and install the latest security update How do I keep my preinstalled antivirus software updated?To visit the Windows Updates web site Battery Why doesnt my computer enter Hibernate mode? Why doesnt my modem work? Internet Why is my modem connection slow? Why cant I access the Internet? Networking What are channels? Why is the data transfer speed slow?How do I avoid data transfer interruptions? Bluetooth Technology Why cant other Bluetooth devices discover my computer?Why cant my computer discover other Bluetooth devices? Click Printers and Other Hardware Click Bluetooth Devices 167 Troubleshooting Why cant other Bluetooth devices connect to my computer? Why is my Bluetooth connection slow? Why do file transmission and reception fail? To set a device to receive incoming transmissions What should I do if the drive tray wont open? Why does my computer freeze when I try to read a disc?CDs and DVDs Click System System Properties window appears What should I do if I cannot write to CD? Why did the computer screen LCD go blank? DisplayWhat should I do if the screen does not display a video? What should I do if the screen is dark? What should I do if the brightness of the screen changes? To save this preference for the brightness Printing Why cant I print a document?Click to cancel the Enable bidirectional support check box Why doesnt my microphone work? Microphone Mouse What should I do if the computer doesnt recognize the mouse? Speakers Why wont my speakers work?Why cant I hear sound from my speakers? Touch Pad What should I do if the touch pad does not work? How do I change the left and right button assignments? Click Date, Time, Language and Regional Options What should I do if the keyboard configuration is wrong?Keyboard Why is the drive unable to write data to a floppy disk? Floppy Disks Why doesnt my PC Card work? Why doesnt my computer recognize attached devices?Why cant I insert my PC Card? PC Cards Why cant I use the DV camera recorder? Audio/Video Memory Stick Media Why cant I open my image files?Why cant I save music files onto my Memory Stick media? Peripherals What should I do if I cannot connect a USB device? Support Options Sony Support Information For users in Latin American countries or areas Customer Information Center 190 Support Options Program Support Information Adobe Photoshop Elements, Photoshop Album, Premiere, ReaderAmerica Online Broadband or Dial-Up AOL Instant Messenger Click to DVD DVgate Plus Google Toolbar MoodLogic PictureGear Studio Netscape Internet ServiceNorton Internet Security RecordNow Quattro ProQuicken New User Edition SonicStage SonicStage Mastering Studio Vaio Control Center Vaio Action SetupSpySubtract Vaio Edit Components Vaio Media Vaio Update Vaio Wireless Utility WordPerfect Vaio ZoneWinDVD for Vaio