Symptom

Cause and Remedy

 

 

On-screen display does not

“Status” on the MENU SETTING menu has been set to “Off.”

appear.

c Set “Status” on the MENU SETTING menu to “On” (see

 

page 35).

 

 

Color balance is incorrect.

• The picture has not been adjusted properly.

 

c Adjust the picture (see page 29).

 

• The projector is set to the wrong color system.

 

c Set “Color System” on the SET SETTING menu to match the

 

color system being input (see page 33).

 

 

The picture is too dark.

• Contrast or brightness has not been adjusted properly.

 

c Adjust the contrast or brightness on the “Adjust Picture...” menu

 

properly (see page 29).

 

• The lamp has burnt out or is dim.

 

c Replace the lamp with a new one (see page 40).

 

 

The picture is not clear.

• The picture is out of focus.

 

c Adjust the focus (see page 21).

 

• Condensation has accumulated on the lens.

 

c Leave the projector for about two hours with the power on.

 

 

The image extends beyond

• The APA key has been pressed even though there are black edges

the screen.

around the image.

 

c Display the full image on the screen and press the APA key.

 

c Adjust “Shift” on the INPUT SETTING menu properly (see

 

page 31).

 

• This input signal cannot be projected as the frequency is out of the

 

acceptable range of the projector.

 

c Input a signal that is within the range of the frequency.

 

• The resolution setting of the output signal of the computer is too

 

high.

 

c Set the output setting to SVGA (VPL-ES7) or XGA (VPL-

 

EX70/EX7) (see page 18).

 

 

The picture flickers.

“Dot Phase” on the INPUT SETTING menu has not been adjusted

 

properly.

 

c Adjust “Dot Phase” on the INPUT SETTING menu properly (see

 

page 31).

 

 

Sound

Symptom

Cause and Remedy

 

 

No sound.

• A cable is disconnected or the connections are wrong.

 

c Check that the proper connections have been made (see

 

page 18).

 

• The audio connecting cable used is incorrect.

 

c Use a no-resistance stereo audio cable (see page 18).

 

• The sound is not adjusted properly.

 

c Adjust the sound with the VOLUME +/– key on the Remote

 

Commander or adjust “Volume” on the PICTURE SETTING

 

menu (see page 30).

 

 

44 Troubleshooting