Troubleshooting

To reset the phone

1.} Settings } the General tab } Master reset.

2.} Reset settings or } Reset all.

3.} Yes to continue.

4.Enter the phone lock code (0000 or the new code if you have changed it) } OK.

Note: If you select Reset all, content such as melodies and pictures that you have downloaded, received or edited is also deleted.

Error messages

Insert SIM

Possible cause: There is no SIM card in the phone or you may have inserted it incorrectly.

Solution: Insert a SIM card. %10 To insert SIM card and battery.

Possible cause: The SIM card connectors need cleaning.

Solution: Remove the SIM card and clean it. Also check that the card is not damaged in a way that may prevent connection to the phone connectors. In that case, contact your network operator for a new SIM card.

Insert correct SIM card

Possible cause: The phone is set to work only with certain SIM cards.

Solution: Check if you are using the correct operator SIM card for your phone.

Wrong PIN/Wrong PIN2

Possible cause: You have entered your PIN or PIN2 incorrectly.

Solution: Enter the correct PIN or PIN2 } Yes. %71 SIM card lock.

PIN blocked/PIN2 blocked

Possible cause: You have entered your PIN or PIN2 code incorrectly three times in a row.

Solution: To unblock, %71 SIM card lock.

Codes do not match

Possible cause: The two codes that you have entered do not match.

Solution: When you want to change a security code (for example your PIN) you have to confirm the new code by entering exactly the same code again. %71 SIM card lock.

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