Troubleshooting
Possible cause: Your phone is not receiving any radio signal, or the received signal is too weak.
Solution: Contact your network operator and make sure that the network has coverage where you are. If so, try to do a new search.
Possible cause: The SIM card is not working properly.
Solution: Insert your SIM card in another phone. If you still get the same or a similar message, please contact your network operator.
Possible cause: The phone is not working properly.
Solution: Insert your SIM card in another phone. If this works, it is probably the phone that is causing the problem. Please contact the nearest Sony Ericsson service location.
Possible cause: The phone is locked.
Solution: To unlock the phone, %72 Phone lock.
Possible cause: The phone lock code is required.
Solution: Enter the phone lock code. Your phone comes with the default phone lock code 0000. You can change it to any four- to
Possible cause: You entered your personal unblocking key code (PUK) incorrectly 10 times in a row.
Solution: Contact your network operator.
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Possible cause: You are within range of a network, but you are | Possible cause: The battery that you are using is not a battery | |
approved by Sony Ericsson. |
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not allowed to use it. However, in an emergency, some network |
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operators allow you to call the international emergency number | Solution: %88 Battery use and care. |
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112. |
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Solution: You have to move to get a signal that is strong enough. |
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Contact your network operator and make sure your subscription |
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is ok. %17 Emergency calls. |
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