Solution: Remove the battery and clean the connectors. You can use a soft brush, cloth or
Possible cause: The battery is worn out and needs to be replaced.
Solution: Try another battery and charger for the same phone model, or visit your retailer and ask them to verify if the battery and charger are working properly.
The phone turns itself off
Possible cause: The 
button has been pushed unintentionally.
Solution: Turn on the automatic key lock, or lock the keypad manually, %72 Keypad lock.
Possible cause: The battery connection is bad.
Solution: Make sure the battery is inserted correctly, %10 To insert SIM card and battery.
I cannot use SMS/text messages on my phone
Possible cause: Settings are missing or incorrect.
Solution: Contact your network operator to find out the correct SMS service centre setting, %35 Text messaging (SMS).
Troubleshooting
I cannot use MMS/picture messages on my phone
Possible cause: Your subscription does not include data capability.
Solution: Please contact your network operator.
Possible cause: Settings are missing or incorrect.
Solution: Go to your network operator’s Web site, choose your phone model, then choose “Phone setup – MMS” and follow the instructions. %68 Settings.
I cannot use the Internet/WAP
Possible cause: Your subscription does not include data capability.
Solution: Please contact your network operator.
Possible cause: Internet settings are missing or incorrect.
Solution: Go to your network operator’s Web site, choose your phone model, then choose “Phone setup – WAP” and follow the instructions. %68 Settings.
The phone cannot be detected by other users via Bluetooth
Possible cause: You have not turned Bluetooth on.
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