Answers to Commonly Asked Questions
Troubleshooting Guide
Q.I can't get a dial tone. What do I do?
A.Your phone may have lost its digital security code and needs to be reset. Refer to the "To Reset" unit procedure on page 20
Q.How often do I need to replace the 9 volt battery?
A.You should replace the 9 volt battery once a year or after a power outage.
Q.Can my unit be left on for a long period of time?
A.Yes. Your unit is designed to be on
24 hours a day.
Q. My DC Adaptor feels warm to the touch. Is this normal?
A.Yes. It is characteristic of your D C Adaptor to feel slightly warm. There is no need to be alarmed.
Q.Will my unit operate in a very cold or hot environment?
A.Your unit is designed to perform most efficiently at room temperature. However, it can be used in environments ranging from 50 F to 120 F.
Q.Why are some of the digits on the display missing?
A.Information in the Transmission can not to be decoded by your unit, so it cannot be displayed. If the error affects only a single digit, the display will sometimes show a "_" in the area of the digit effected. Your telephone is able to recover all available information, making it possible for you to determine who the call is from.
Q. How many calls can be stored in Caller ID memory?
A. The telephone number, name (if available), and time/day of up to 64 calls will be stored in memory on the handset display.
If you have followed the instructions in this manual, and have difficulty operating your Southwestern Bell Freedom Phone R Cordless Telephone, locate the PROBLEM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.
PROBLEM | POSSIBLE CAUSE | CORRECTIVE ACTION | |
|
|
| |
The unit will | Improper installation. | Recheck all plug connections. | |
not operate. | Also, check the DC adaptor for | ||
| |||
|
| proper connection to wall outlet | |
|
| and phone base. | |
|
|
| |
| The digital security | Reset the digital security code by | |
| code has been lost due | returning the handset to the base. | |
| to a power loss while | A new code is then set. | |
| the handset was away |
| |
| from the base. |
| |
|
|
| |
| The battery is not charged. | Charge the battery for about | |
|
| ||
|
| when the battery low beep sounds | |
|
| every 10 seconds from the handset. | |
|
|
| |
No dial tone. | See the above mentioned | See the above mentioned | |
possible causes. | corrective actions. | ||
| |||
|
|
| |
| The handset is being | Move the handset closer to the | |
| used too far away | base. | |
| from base. |
| |
Difficulty placing | You may have lost the | 1. Return the handset to the base | |
security code. The handset | unit for | ||
or receiving calls. | |||
can no longer communicate | code. If that doesn't work: | ||
| |||
| 2. Check to make sure the DC | ||
| with its base. The loss of the | ||
| code can occur if the battery | adaptor is connected. | |
| 3. Unplug DC adaptor from | ||
| is drained and needs | ||
| power source; disconnect hand- | ||
| recharging, the DC adaptor | ||
| set battery for 5 seconds, then | ||
| is disconnected, a power loss | ||
| reconnect. Place handset back | ||
| has occurred, or there is | on base, then replug in the DC | |
| electrical interference form | ||
| adaptor | ||
| other cordless phones, baby |
| |
| monitors, microwaves, etc. |
| |
| Even a momentary power |
| |
| interruption could erase your |
| |
| cordless phone's security |
| |
| code. |
| |
|
|
|
29 | 30 |
