TROUBLE SHOOTING

If your GH3210 is not performing to your expectation, please try these simple steps.

PROBLEM

 

SUGGESTION

 

 

 

Make sure the AC Adapter is plugged into

Charge light won’t come

the base unit and wall outlet.

Make sure the wall outlet is functioning.

on when handset is placed

Make sure the handset is properly seated in the

in the base unit.

base unit.

 

 

 

 

Make sure the rechargeable battery pack

 

is properly connected in the handset.

 

 

 

Charge the handset for 10 hours before initial

 

use.

 

No dial tone

Place the handset back into base cradle for

5 seconds

.

 

 

Make sure the handset is fully charged.

 

The IN USE/CHARGE LED should light

 

when the handset is in the cradle.

 

 

 

Make sure the Tone/Pulse mode is set to the

Can’t make outgoing calls

correct setting. If set to the Tone mode, try

to switch to Pulse mode . You may have

 

 

pulse dialing service.

 

 

 

Make sure the Ringer On/Off selection on the

 

software of the handset is set to the “ On”

 

position.

 

 

Rechargeable battery pack may be weak or

 

not fully charged. Charge the battery pack for

 

4-5 hours.

 

 

The handset may be too far away from the

 

base unit.

 

Handset doesn’t ring

Make sure the AC adaptor is plugged into the

 

base unit and wall outlet.

 

Make sure the wall outlet is functioning.

 

There may be too many telephones installed on

 

the same line. Contact your local telephone

 

company to determine the maximum number of

 

extensions for your calling area.

 

Place the handset back to base for 5 seconds.

 

 

Caller’s voice is too low

Adjust the receiver Volume Control

on the handset to higher level.

 

 

 

LCD reads

Handset needs to be registered with the base

unit.

 

‘ No link’

See handset registration on page 16 or on main

base label.

 

 

 

 

 

 

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Image 27
Southwestern Bell GH3210 owner manual Trouble Shooting