Southwestern Bell GH3210 owner manual Trouble Shooting

TROUBLE SHOOTING

If your GH3210 is not performing to your expectation, please try these simple steps.

PROBLEM		SUGGESTION
	Make sure the AC Adapter is plugged into
Charge light won’t come	the base unit and wall outlet.
	Make sure the wall outlet is functioning.
on when handset is placed
	Make sure the handset is properly seated in the
in the base unit.
	base unit.
	Make sure the rechargeable battery pack
	is properly connected in the handset.
	Charge the handset for 10 hours before initial
	use.
No dial tone	Place the handset back into base cradle for
	5 seconds	.
	Make sure the handset is fully charged.
	The IN USE/CHARGE LED should light
	when the handset is in the cradle.
	Make sure the Tone/Pulse mode is set to the
Can’t make outgoing calls	correct setting. If set to the Tone mode, try
	to switch to Pulse mode . You may have
	pulse dialing service.
	Make sure the Ringer On/Off selection on the
	software of the handset is set to the “ On”
	position.
	Rechargeable battery pack may be weak or
	not fully charged. Charge the battery pack for
	4-5 hours.
	The handset may be too far away from the
	base unit.
Handset doesn’t ring	Make sure the AC adaptor is plugged into the
	base unit and wall outlet.
	Make sure the wall outlet is functioning.
	There may be too many telephones installed on
	the same line. Contact your local telephone
	company to determine the maximum number of
	extensions for your calling area.
	Place the handset back to base for 5 seconds.
Caller’s voice is too low	Adjust the receiver Volume Control
	on the handset to higher level.
LCD reads	Handset needs to be registered with the base
	unit.
‘ No link’	See handset registration on page 16 or on main
	base label.

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