Speed Queen FLW1525C Troubleshooting

Troubleshooting

Try these troubleshooting tips before making a service call. They may save time and money.

Washer Symptom		Possible Cause/Solution

Won’t Fill	•	Make sure power cord is plugged all the way into the electrical outlet.
	• Make sure hot and cold water faucets are turned on.
	• Make sure that the fill hoses are not kinked or twisted.
	•	Press START keypad.
	• Make sure that the controls are properly set.
	• Make sure that the loading door is closed tightly.
	• Check the laundry room fuse or circuit breaker.
	• Clean the screens in the water mixing valve and the filter screens located at the faucet end
		of the fill hoses.

Won’t Start	•	Make sure loading door is closed tightly.
	•	Press START keypad.
	• Make sure power cord is plugged all the way into the electrical outlet.
	• Check the laundry room fuse or circuit breaker.
	• Insert coin(s) or card.
	• Make sure door latch is properly adjusted relative to door lock.

Won’t Spin/Tumble	•	Make sure loading door is closed tightly.
	•	Press START keypad.
	• Make sure power cord is plugged all the way into the electrical outlet.
	• Make sure controls are properly set.
	• Check the laundry room fuse or circuit breaker.
	• Broken drive belt. Call the service person.
	• Foreign object trap in pump may be clogged. Clean the trap. Refer to
		Maintenance section.

Stops/Pauses During	•	Pauses are part of the washer’s normal operation.
Cycle	•	Wash load may be unbalanced. Washer will stop and then restart spin automatically.
	• Check the laundry room fuse or circuit breaker.

Won’t Drain	•	Make sure drain hose is not kinked or twisted.
	• Make sure drain hose is not clogged.
	• Make sure drain receptacle is not clogged.
	• Refer to the Installation section to make sure that the drain hose has been properly
		installed.
	• Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance
		section.

Water Leaks	•	Check that fill hoses are properly installed on the faucets and the washer’s water mixing
		valve.
	• Check the condition of the fill hoses. Replace fill hoses every five years.
	• Check the condition of the rubber door gasket for tears or holes.
	• Make sure drain receptacle is not clogged.
	•	Check building plumbing.
	• Laundry load may be oversudsing or overloaded. Make sure you are using low-sudsing,
		high efficiency (HE) detergent and proper load sizes.
	• Make sure outside perimeter of the door glass where seal contacts glass is clean.

Too Many Soap Suds	•	Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency
		(HE) detergent.
	• Make sure you are using the amount of detergent recommended on the detergent’s label.
		If using non-HE detergent, use only 1/2 of the detergent manufacturer’s recommended
		amount.
	• Laundry load may be overloaded. Make sure you are using proper load sizes.

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