43-5514.fm Page 20 Wednesday, August 18, 1999 12:47 PM

Troubleshooting

n Troubleshooting

We do not expect you to have any problems with your SP-514, but if you do, the following suggestions might help.

Problem

Suggestion

 

 

 

 

The handset does

Move the handset closer to the base.

not work.

 

Be sure the phone line cord and AC adapt-

 

 

er are correctly and securely connected.

 

 

 

Be sure the battery pack is connected and

 

charged.

 

 

 

Fully extend and raise the base’s antenna

 

to a vertical position.

 

 

 

Return the handset to the base for 15 sec-

 

onds, then try again.

 

 

If these suggestions do not solve the problem, try resetting the security code:

 

² Place the handset on the base and

 

make sure the CHARGING light is on.

 

Unplug the AC adapter from the outlet.

 

Wait 15 seconds, then plug the AC adapter

 

in again. Pick up the handset and press

 

PHONE. The phone should operate prop-

 

erly. If it does not, try the next step.

 

² Remove the handset battery pack. Wait

 

30 seconds, then reinstall it. Place the

 

handset on the base and make sure the

 

CHARGING light is on. Wait 30 seconds.

 

then pick up the handset and press

 

PHONE. The phone should operate prop-

 

erly.

 

 

Volume drops or

Someone has picked up another phone on

you hear unusual

the same line. Hang up the other phone.

sounds.

 

 

 

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Sprint Nextel SP-514 owner manual Troubleshooting