HP B.06.X 5 Troubleshooting

5 Troubleshooting

This chapter covers the following topics:

•“Troubleshooting the PPU Software” on page 46

Chapter 5

45

Contents

Pay Per Use (PPU) User’s Guide for versions B.06.x Fifth Edition Warranty Restricted Rights Legend Copyright Notices Trademark Notices IMPORTANT docs.hp.com Boldface boldface User input cd directory_name [ ]and | Page Contents 1. About this guide 2. Understanding PPU Requirements 3. Installing and Configuring PPU Software 4. Using the PPU Software 5. Troubleshooting 6. Frequently Asked Questions A. Open Source and Licenses B. Special Considerations About this guide Welcome How to Use this Guide HP On Demand Solutions Program System Overview https Client Utility Meter Usage Database Most Recent PPU Version and Supported Platforms PPU User’s Guide History Locating the PPU User’s Guide for versions B.06.x Manpages Page Understanding PPU Requirements PPU Program Requirements PPU Program Requirements HP-UX11i v2 Requirements HP-UX11i v1 Requirements PPU System Move Requirements PPU System Move Requirements Page Installing and Configuring PPU Software Getting Started Getting Started Factory Integrated Systems /usr/sbin/ppuconfig -t /usr/bin/ps -e| grep ppud How To Find The Latest Patches For HP-UX11i v1 or 11i v2 - Installing from the OE Media For HP-UX11i v1 or 11i v2 - Installing from the AR For HP-UX11i v1 or 11i v2 - Installing from the HP Software Depot Configuring the Utility Meter (required) Configuring the Proxy Server (if necessary) Configuring the Proxy Server’s Username and Password (if required by the proxy server) Configuring the System Identifier (if desired) Viewing the System Settings Verifying the https Connection Manually Starting the ppud Daemon Re-installingPPU Software Re-installingPPU Software Un-installingPPU Software Using the PPU Software PPU Web Portal PPU Web Portal www.hp.com/go/payperuse PPU Usage Report PPU Usage Report Example 4-1PPU 6.x Usage Report Page Page Page Page Understanding Utilization Capping Understanding Utilization Capping New Partition Creation New Partition Creation Page 5 Troubleshooting Troubleshooting the PPU Software Troubleshooting the PPU Software Step 1. /usr/sbin/swverify T2351AA PPU Executable and Configuration Files FilePermissions Page Frequently Asked Questions Pay Per Use Program Pay Per Use Program What is pay per use Is pay per use the same as leasing What HP enterprise servers is pay per use B.06.x currently available on Pay Per Use Software Pay Per Use Software What software product is required for PPU systems How can I get the PPU B.06.x software bundle for HP-UX11i v1 or HP-UX11i v2 How many usage reports are retained on the PPU system When is information sent by the PPU software What is the difference between PPU versions B.05.00 and B.06.x A Open Source and Licenses Open Source Components Open Source Components CURL MITX License CURL MITX License OpenSSL License OpenSSL License Page Page Special Considerations Export Issues Export Issues http://www.bxa.doc.gov/Encryption Inactive Partitions in PPU Systems Inactive Partitions in PPU Systems •reboot -R -H •shutdown -R -H Failed Partitions Verifying PPU Utilization Information Verifying PPU Utilization Information /usr/bin/nice --10 /usr/sbin/sar -o /tmp/sarOut300 /usr/sbin/sar -uM /tmp/sarOut> /tmp/sarOut.report http://www.hp.com/go/payperuse C Glossary PPU Terminology PPU Terminology configured processors deconfigured processors hard partition iCOD pay per use portal usage database utility meter virtual partition Page D PPU Manpages ppu (5) Manpage ppu (5) Manpage ppu (5) NAME DESCRIPTION SEE ALSO ppud (1M) Manpage ppud (1M) Manpage ppud (1M) SYNOPSIS AUTHORS Page ppuconfig (1M) Manpage ppuconfig (1M) Manpage ppuconfig (1M) Options FILES Page Index