Manuals / Sterling / Household Appliance / Plumbing Product

Sterling BP1628, BP1640, BP1620 Shipping Information, 2-1Unpacking and Inspection

Models: BP1620 BP1640 BP1628

1 48
Download 48 pages 62 Kb
Page 12
Image 12
Shipping Information

2

Shipping Information

 

 

2-1 Unpacking and Inspection

You should inspect your Sterling BP1600 Series granulator for possible shipping damage. If the container and packing materials are in re-usable condition, save them for reshipment if necessary.

Thoroughly check the equipment for any damage that might have occurred in transit. In case of breakage, damage, shortage, or incorrect shipment refer to the following sections.

2-2 In the Event of Shipping Damages

Important!

According to the contract terms and conditions of the Carrier,

the responsibility of the Shipper ends at the time and place of shipment.

￿Notify the transportation company’s local agent if you discover damage.

￿Hold the damaged goods and packing material for the examining agent’s inspection. Do not return any goods to Sterling before the transportation company inspection and authorization.

￿File a claim against the transportation company. Substantiate the claim by referring to the agent’s report. A certified copy of our invoice is available upon request. If the shipment was prepaid, call us for a receipted transportation bill.

￿Advise Sterling regarding your wish for assistance and to obtain an RMA (return material authorization) number.

BP1620, BP1628 & BP1640 Granulators

Page 12 BP1600

Page 11 Page 13
Page 12
Image 12
Sterling BP1628, BP1640, BP1620 Shipping Information, 2-1Unpacking and Inspection, 2-2In the Event of Shipping Damages
Page 11 Page 13

FAQ

What should I do if I suspect shipping damage?

Inspect your Sterling BP1600 Series granulator for possible shipping damage. Save the container and packing materials if they are in re-usable condition and check the equipment thoroughly for any damage that might have occurred in transit.

What is the responsibility of the Shipper in case of shipping damages?

According to the contract terms and conditions of the Carrier, the responsibility of the Shipper ends at the time and place of shipment. It is important to notify the transportation company's local agent if you discover damage and hold the damaged goods and packing material for the examining agent's inspection.

How can I file a claim against the transportation company?

Substantiate the claim by referring to the agent's report and obtain a certified copy of the invoice. If the shipment was prepaid, call for a receipted transportation bill, and advise Sterling regarding your wish for assistance and to obtain an RMA return material authorization number.