Sterling BP1640 2-3If the Shipment is Not Complete, 2-4If the Shipment is Not Correct, 2-5Returns

Models: BP1620 BP1640 BP1628

1 48
Download 48 pages 62 Kb
Page 13
Image 13
2-3 If the Shipment is Not Complete

2-3 If the Shipment is Not Complete

Check the packing list. You should have:

￿Sterling BP1600 Series granulator

￿Bill of lading for equipment shipped

￿Operating and Installation packet

￿Electrical schematic and panel layout drawings

Re-inspect the container and packing material to see if you missed any smaller items during unpacking. Determine that the item was not inadvertently taken from the area before you checked in the shipment. Notify Sterling immediately of the shortage.

2-4 If the Shipment is Not Correct

If the shipment is not what you ordered, contact the Sterling shipping department immediately. For shipments in the United States and Canada, call 1 (800)

229-2919; for all other countries, call our international desk at (508) 399-6400. Have the order number and item number available.

Hold the items until you receive shipping instructions.

2-5 Returns

Important!

Do not return any damaged or incorrect items

until you receive shipping instructions from Sterling.

BP1620, BP1628 & BP1640 Granulators

Page 13 BP1600

Page 13
Image 13
Sterling BP1640, BP1628, BP1620 2-3If the Shipment is Not Complete, 2-4If the Shipment is Not Correct, 2-5Returns

FAQ

What should I do if the shipment is not complete?

Check the packing list and contact Sterling immediately if there are any shortages.

What should I do if the shipment is not correct?

Contact the Sterling shipping department immediately with the order and item numbers, and hold the items until you receive shipping instructions.

Can I return damaged or incorrect items without shipping instructions?

No, do not return any damaged or incorrect items until you receive shipping instructions from Sterling.