ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 23 of 30

examine your DNS configuration (both for Appliance and ADS server);

be sure that Appliance administrator is not connected to ADS directly or through terminal service.

1.5.2Accessing ApplianceWare-based Appliance Over Network

1.5.2.1 What NFS protocol versions are supported by ApplianceWare?

NFS protocol v.2 and v.3 are supported.

1.5.2.2I would like to view what NFS shares are available on the Appliance. What should I do?

Try the `showmount -e NAS` command, where “NAS” stands for Appliance name or its IP address.

1.5.2.3I am trying to mount a public share but mount fails with the “Permission denied” message. What should I do?

There can be several reasons for this. The most frequently met problem is incorrect paths that are used. Unlike Samba shares which can be accessed simply by share name, NFS shares are accessible only via the full path to share, for example:

mount -t nfs NAS:/drives/Volume1/public /mnt/my_nfs_dir

NAS” stands here for Appliance name or its IP address. On Solaris systems, please use -F nfs” instead of -t nfs” parameter.

Please also read question 1.5.2.2 if you are unsure about how full path to a NFS share should look like.

Optifacio Software Services, Inc.

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Storageflex 3945N manual NFS protocol v.2 and v.3 are supported