Trouble shooting guide (continued)
Uneven cup filling. | Uneven tamping or obstruction in the | Ensure coffee is tamped evenly |
| pouring spouts. | and check that there is nothing |
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| obstructing the pouring spouts. |
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| Defective baffle in filter handle. | Contact a Sunbeam Service Centre. |
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| Bench surface is uneven | Reposition the machine on a level, |
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| even surface. |
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Espresso tastes burnt. | Type of coffee being used. | Experiment with different brands of |
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| coffee. |
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| Appliance has not been rinsed | Run a reservoir full of water properly |
| after descaling. | through the machine before making |
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| another coffee. |
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Coffee pour is too slow as a result of fine grind.
Increase the coarseness of your coffee grind.
Pump makes an unusually | No water in reservoir. | Fill the water reservoir. |
load noise. |
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| Water reservoir not correctly | Replace the water reservoir |
| positioned. | firmly into the unit. |
Machine does not operate. | Group head filter may be blocked. | Remove group handle and clean group |
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| head. See "Care & Cleaning" pg 26. |
| Machine blocked by scale | See “Descaling ” pg 28. |
| build up. |
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Please contact Sunbeam directly on 1300 881 861, if this guide does not solve your query. We have experienced staff on hand to assist, Monday to Friday.
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