Telephony services

A number of services are offered to help you handle your calls with ease. Many of the services are offered by the Call manager. Consequently, the services listed in this paragraph may not be offered if not supported by the Call manager.

Depending on the signalling protocol version loaded in your phone, the list of services may be different and may also be dynamic. For this reason, the following services are described as examples.

To consult and to use the list of services, press the key. Some services may also be enabled using the feature keys (see "Memory keys", page 24).

Using services during a call

Enquiry call

You are conversing with one party and wish to make a brief call to another party while holding the existing connection.

OK

Press the OK key to select Line 2.

Enter the number you want to call.

This service can also be activated by pressing the key and selecting Enquiry call or Hold.

Brokering

Two calls are initiated:

OK

Transfer call

OK

Press the OK key as often as necessary to switch back and forth between the first call and the second one.

To end the call you’re connected with, press the hook switch. You’ll automatically switch to the other call.

To connect the two call partners, press the Service key.

Scroll through the list and select Transfer call.

Confirm with the OK key.

The connection is done, replace your handset.

IP10S / IP10 user guide

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Swiss Diamond IP10S manual Telephony services, Using services during a call, Enquiry call, Brokering, Transfer call