Sybase DC00297-01-0670-01 manual Copyright 2008, iAnywhere Solutions, Inc

Troubleshooting

Platform

All

All

Possible cause/steps to take

You do not have M-Business Connect installed on your desktop.

On your desktop computer, look in Start»Pro- grams»M-Business Client for the M-Business Con- nect application. If you do not have M-Business Connect installed, you will need to reinstall M- Business Client. See “Installing M-Business Cli- ent” on page 15.

You do not have M-Business Connect installed on your device.

To check:

♦On a Palm OS device, tap the Applications silk- screen icon and look for M-Business Connect.

♦On a Windows Mobile Pocket PC device, choose Start»Settings, tap the System tab, then tap Remove Programs and look for M-Business Connect.

♦On a Windows XP device, choose Start»All Programs»M-Business Client and look for M-

Business Connect.

♦On a Windows Mobile 5 or Microsoft Smart- phone device, from within M-Business Client, choose Menu»Options»Server Options

If you do not have M-Business Connect installed, you will need to reinstall M-Business Client. See “Installing M-Business Client” on page 15.

290 Copyright © 2008, iAnywhere Solutions, Inc.