TROUBLESHOOTING GUIDE
If you have followed the instructions contained in this manual and have difficulty in operating your TV/VCR, locate the PROBLEM in the left column below. Check the corresponding CORRECTIVE ACTION column to remedy the problem.
PROBLEM | CORRECTIVE ACTION |
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No power. | ● Make sure the AC cord is connected to an AC outlet. |
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| ● Make sure the power is turned on. |
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No picture and sound. | ● Make sure the AC cord is connected to an AC outlet. |
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| ● Check antenna connection. |
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| ● Let the TV/VCR program its’ tuner memory. |
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No picture or poor picture on | ● Adjust direction or replace antenna. |
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TV/VCR. | ● Adjust picture controls. |
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No sound or poor sound. | ● Adjust volume control on remote control or main unit. |
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| ● Press the MUTE button to restore sound. |
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Timer recording is not possible. | ● Make sure the timer recording is set correctly. |
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| ● Make sure the power is off. |
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| ● Make sure the TV/VCR clock is set correctly. |
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Cannot go into Record mode. | ● Make sure the tape has an |
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| hole with plastic tape. |
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Playback picture is partially noisy. | ● Adjust tracking control for a better picture using the CHANNEL ▲ |
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| or ▼ button on the TV/VCR. |
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No picture but the audio is OK in | ● Head cleaning may be necessary, consult nearest Authorized Service |
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playback. | Center. |
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No operation by infrared Remote | ● Make sure the AC cord is connected to an AC outlet. |
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Control. | ● Check batteries in remote control. |
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Video or color fades in and out when | ● None. (You are copying a copyrighted video tape and are |
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making a copy of a video tape. | experiencing copy guard protection.) |
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CLOSED CAPTION | POSSIBLE REMEDY |
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PROBLEM |
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My TV/VCR is showing captions | ● You are watching a live broadcast and spelling errors made by the |
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that are misspelled. | closed captioning production company may pass through |
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| uncorrected. A prerecorded program will not show any misspelled |
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| words because of the normal time available for editing the captions. |
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My TV/VCR will not show the text | ● Captions that are delayed a few seconds behind the actual dialogue are |
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in its entirety or there is a delay of | common for live broadcasts. Most captioning production companies can |
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what is being said. | display a dialogue to a maximum of 220 words per minute. If a dialogue |
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| exceeds that rate, selective editing is used to insure that the captions |
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| remain |
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My captions are scrambled with | ● Interference caused by building, power lines, thunderstorms, etc. may |
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white boxes on the TV screen. | cause scrambled or incomplete captions to appear. |
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My program guide listed a TV show | ● Broadcasters may at times use a time compression process to speed |
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as being closed captioned but none | up the actual program so that additional advertising time can be |
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of the captions were displayed. | given. Since the decoder cannot read the compressed information, |
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| captions will be lost. |
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My prerecorded video tape does not | ● The video tape was either an illegal copy or the tape duplicating |
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show any captions. The tape box | company accidentally left out the captioning signals during the |
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mentions it being closed captioned. | copying process. |
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My TV screen shows a black box on | ● You are in the TEXT mode. Select CAPTION mode to CAPTION |
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certain channels. | [OFF]. |
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| - 28 - | EN | |
