Step seven: Add endpoints and call groups (optional)
You can
You can group configured endpoints into call groups. When a call group receives a call, all endpoints in the call group will ring and the first to be answered will take the call. Call groups can be useful in organizations that have, for example, sales or support teams where anyone from the team can take a call. An operator or caller can choose a call group to which to connect an incoming call from the address book.
When you configure endpoints and call groups, you can select whether or not that endpoint or call group will be shown in the address book. Callers can connect to that endpoint, without the caller having to know its address.
To configure endpoints and call groups, go to Endpoints
For more information, refer to the online help topics: “Configuring endpoints” and “Configuring call groups”.
Step eight: Configure the dial plan
The default behavior of the IP GW is to reject all calls. You must configure a dial plan to allow permitted calls to be placed. The dial plan is in two parts: a dial plan for calls arriving on Port A and a dial plan for calls arriving on Port B.
There are a number of different ways in which you can use the dial plan. For example, you can configure a particular prefix that will forward calls to the operator and another to connect callers to the auto attendant.
To configure the dial plan, go to Dial plan
Dial plan configuration (with supporting examples) is explained in greater detail in the online help; refer to the topics: “Understanding the dial plan”, “Adding and updating dial plan rules”, “Example dial plan rules”, “Dial plan syntax”, and “Displaying and testing the dial plan”.
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