Tandberg Data LTO-1 HH Problem Situations, Dead on Arrival, Damaged Front Bezel, Tandberg Data

Models: LTO-1 HH LTO-2 HH LTO-3 HH

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6.6 Problem Situations

Tandberg Data

Troubleshooting

 

 

 

LED (set to steady AMBER) and the backup application software that the media is degraded.

Figure 6.3 Backup Exec reporting that the media is degraded

The degraded media warning is a warning that the cartridge is less safe, and if it continues to be used, it may become worn to the point where drive cannot write or read successfully using this cartridge.

TAPE

***TapeAlert*** The following information is for

Device[0]:

TAPE

E6913 Your data on tape[10/26/01 1:25 PM] serial

number[303145]

is at risk.

 

1.Copy any data require from this tape. Do not use this tape again.

2.Restart operation with a different tape.

Figure 6.4 ARCserve reporting that the media is degraded

6.6 Problem Situations

6.6.1 Dead on Arrival

1.Check LED activity at power up.

All four LEDs flash for two seconds at power up and the Ready LED flashes for several seconds while the power-on self test is running.

2.Make sure that the power supply used is working:

Measure with an external voltmeter or use a verified supply.

3.Perform “drive dead test” when supply is verified.

Push the eject button for at least 6 seconds to enter the “drive dead test”. The Activity LED should keep flashing for approximately 15 seconds.

If the drive still looks dead try to remove all cable except power and redo “drive dead test”, a defective cable or SCSI host bus adapter may leave the drive in a reset condition.

6.6.2 Damaged Front Bezel

There are no electrical parts or cables in the front bezel.

1.Eject and remove any cartridge in the drive before replacing the front bezel.

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Tandberg LTO HH Installation and User Manual

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Tandberg Data LTO-1 HH, LTO-3 HH Problem Situations, Dead on Arrival, Damaged Front Bezel, Tandberg Data, Troubleshooting