75
Problem Possible cause Solution Various programmes not shown in
programme list Wrong programme list selected Select different programme list (see
Point 7.2.3.1)
Sound OK, no TV picture Reception set to Radio mode Switch to TV mode
Programmes such as Pro 7, Sat 1,
TM3, Kabel 1, DSF and HOT
temporarily interrupted
Interference from DECT standard
cordless telephones Increase distance between phone
base station and receiver
Unit controls cannot be operated Defective data flow-->unit blocked Disconnect mains plug for approx. 5
seconds, then switch unit on again
Remote control not working Batteries empty Change batteries
Temporary appearance of small
square blocks in picture, unit
temporarily freezes picture, no
sound. Screen temporarily black
with message “no signal”.
Heavy rain or snow Remove snow from dish
Antenna not correctly adjusted Adjust antenna position
Dish too small for location Fit larger antenna, adjust antenna
Obstruction between dish and
satellite, e.g. wall, tree Mount antenna with free line of sight
No picture, no sound,
display active Short circuit in LNC cable Switch off unit, fix short circuit,
switch unit on again
Defective or missing cable
connection Check all cable connections
Faulty LNC Replace LNC
Incorrect reception unit set on
receiver Adjust setting (see Point 6.4)
Antenna incorrectly adjusted Adjust antenna
No picture, no sound,
display not active No mains power Check mains power cord and plug
No reception of programmes previo-
usly received Antenna maladjusted or faulty Check antenna
Programme now broadcast on
another transponder Perform scan (see Point 8.3)
Programme no longer being broad-
cast None
Antenna will not turn Motor not DiSEqC 1.2 compatible Use compatible motor