Print Quality Problems

Problem

Possible Cause and Remedy

Light print or fade

• The print cartridge may be running out of ink. Install a

 

new ink cartridge.

 

• The paper may not meet paper specifications (for example,

 

the paper is too moist or too rough). See “Selecting Paper

 

Media” on page 5.1.

 

• If the whole page is light, the print resolution setting is too

 

light. Adjust the print resolution within the printer

 

properties. See page 5.10.

 

• A combination of faded and smeared defects may indicate

 

that the print cartridges need to be cleaned. See “Cleaning

 

the Print Cartridges” on page 6.3.

 

 

Splashed dots

• The paper may not meet paper specifications (for example,

 

the paper is too moist or too rough). “Selecting Paper

 

Media” on page 5.1.

 

• The print nozzles may be clogged with ink. See “Cleaning

 

Print Cartridges” on page 6.3.

 

 

White streaks or missing

• The moisture content of the paper is uneven or the paper

dots

has moist spots on its surface. Try a different kind or brand

 

of paper.

 

• Print cartridges may be installed incorrectly. Make sure the

 

print cartridges are installed correctly.

 

• A print cartridge may be empty. Check the contacts of the

 

print cartridge. If there is not any ink in the cartridge,

 

replace it with a new one.

 

• The print media being used may not be acceptable. Use only

 

print media specified in “Selecting Paper Media” on page 5.1.

 

• The print head may be aligned incorrectly. Print the

 

alignment pattern to align the print cartridge. See page 6.7.

 

 

Troubleshooting 7.15

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Samsung 4700 manual Print Quality Problems