Samsung 4700 You cannot poll another, Machine Code, Spaces or you received a, Document jam, Top

Symptom	Cause and Solution
You cannot poll another	• The fax machine you are polling may be using a poll
machine.	code.
The incoming fax has blank	• The machine sending you the fax may be faulty.
	• The fax machine sending you a fax may have a dirty scan
spaces or you received a
poor-quality copy.	glass.
	• A noisy phone line can cause line errors.
	• Check your machine by making a copy.
	• The print cartridge may be empty.
Are some of the words on	• The machine sending you the fax had a temporary
the incoming fax stretched?	document jam.
There are lines on the copies	• Check your scan glass for marks, and clean it.
or documents you send.	See page 6.14.
The machine dials a number,	• The other fax machine may be turned off, out of paper,
but fails to make a	or cannot answer incoming calls. Speak with the other
connection with another fax	machine operator and ask them to sort out the problem.
machine.
You cannot store a document	• There may not be enough memory to store the
in the memory.	document. If the display shows a ‘MEMORY FULL’
	message, delete any documents you no longer need from
	the memory, then restore the document.
Blank areas appear at the	• You may have chosen the wrong paper settings in the
bottom of each page or on	user option setting. See page 4.34 to choose a proper
other pages, with only a	paper size.
small strip of text printed at
the top.

7.10 Troubleshooting