Samsung 4700 manual Connected, power is on, Restart your computer, Twain UI checkbox

Problem

Possible Cause and Remedy

“Port is disabled. Check if	The printer cable may be improperly connected or power
the port is properly	may be off. If the problem persists, turn the computer and
connected, power is on,	SF-4700 off, and back on after about 10 seconds.
scanner is not busy. Then
restart your computer”
message appears on the
screen.
The image quality of the	• To send send data via PC-fax, the scanned data is
received data is lower than	converted to 200 dpi. For high quality, such as a photo,
that of the scanned data.	scan the image using TWAIN UI source, then select
	Halftone or B/W when selecting scan options.
	• To select TWAIN UI source, right-click on the SmarThru
	icon in the right corner of the taskbar in the desktop
	window. Select ScanThru Options from the pop-up menu.
	In the ScanThru Options dialogue box, select Show
	TWAIN UI checkbox.
After scanning is finished,	When scanning with Samsung TWAIN UI, the Scan dialog
the ScanThru dialogue box	box is on for multi-page scan unless you manually close
is still on.	the dialog box.
A portion of the image is	Set a proper scan area when scanning. In general, the
not appear on the scanned	upper 3 mm on the image is not scanned due to the
image.	product specifications.

7.20 Troubleshooting