Fax Problems

Paper Fax Problems

Symptom

Cause and Solution

 

 

The machine is not working,

• Unplug the power cord and plug it in again.

there is no display and the

• Check that your socket is active.

buttons are not working.

 

 

 

No dial tone.

• Check that the phone line is connected properly.

• Check that the phone socket in the wall by plugging in

 

 

another phone.

 

 

The numbers stored in the

• Make sure that the numbers are stored in the memory

memory do not dial correctly.

correctly.

 

• Print a Phonebook list. See page 4.32.

 

 

The document does not feed

• Make sure that the document is not wrinkled and you

into the machine.

are putting it in correctly. Check the document is the

 

right size, not too thick or thin.

 

• Make sure that the cover is firmly closed.

 

 

You cannot receive faxes

• The FAX mode should be selected.

automatically.

• Is there paper in the machine?

 

 

• Check if the display shows ‘MEMORY FULL.’

 

 

Your machine cannot receive

• Did you hang up the handset of the external telephone

faxes manually.

before you pressed Start/Enter?

 

 

Your machine will not send

• Make sure that the document is loaded face down.

anything.

• ‘TX’ should show up on the display.

 

• Check the other machine you are sending to, to see if

 

it can receive your fax.

 

 

Troubleshooting 7.9

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Samsung 4700 manual Fax Problems