Samsung 4700 manual Under Program Manager

Problem	Possible Cause and Remedy
“Scanning has failed.	Scan error occurs. Turn the machine off and back on. If the
Restart your scanner and	problem reoccurs, restart the computer.
try again” message
appears on the screen.
“The selected port is	Scan error occurred and the scanning has not been
currently being used.
	completed properly. Reset your computer.
Restart your computer and
try again” message appears
on the screen.
“The scanner driver is not	Re-install the MFP driver. See page 2.4. If the problem
installed or an operation	persists, the file setting required for I/O may not be set
environment is not set up	correctly. Follow the instructions below :
properly. Re-install the
scanner driver and try	1. Start Windows.
again” message appears on	2. In Windows 95/98, select Run from Start menu.
the screen.
	Windows 3.x users should select Run from File menu
	under Program Manager.
	3. Type ‘sysedit’, then click OK.
	4. Select SYSTEM.INI file, and set the file as shown
	below.
	[386 Enh]
	device=vecp.386
	LPT1TurnAroundDelay = 50
	5. Restart Windows.
“Port is disabled. Check if	I/O error occurs during scanning. Check for bad cable or
the port is properly	connection. If the problem persists, open the System.ini
connected, or power is on.	file in the Windows directory as described above, and
Then restart your computer”	increase time as much as required in increments of 10.
message appears on the
screen.

Troubleshooting 7.19