Problem

Possible Cause and Remedy

 

 

“Scanning has failed.

Scan error occurs. Turn the machine off and back on. If the

Restart your scanner and

problem reoccurs, restart the computer.

try again” message

 

appears on the screen.

 

 

 

“The selected port is

Scan error occurred and the scanning has not been

currently being used.

completed properly. Reset your computer.

Restart your computer and

 

try again” message appears

 

on the screen.

 

 

 

“The scanner driver is not

Re-install the MFP driver. See page 2.4. If the problem

installed or an operation

persists, the file setting required for I/O may not be set

environment is not set up

correctly. Follow the instructions below :

properly. Re-install the

 

scanner driver and try

1. Start Windows.

again” message appears on

2. In Windows 95/98, select Run from Start menu.

the screen.

Windows 3.x users should select Run from File menu

 

 

under Program Manager.

 

3. Type ‘sysedit’, then click OK.

 

4. Select SYSTEM.INI file, and set the file as shown

 

below.

 

[386 Enh]

 

device=vecp.386

 

LPT1TurnAroundDelay = 50

 

5. Restart Windows.

 

 

“Port is disabled. Check if

I/O error occurs during scanning. Check for bad cable or

the port is properly

connection. If the problem persists, open the System.ini

connected, or power is on.

file in the Windows directory as described above, and

Then restart your computer”

increase time as much as required in increments of 10.

message appears on the

 

screen.

 

 

 

Troubleshooting 7.19

Page 160
Image 160
Samsung 4700 manual Under Program Manager