Problem

Possible Cause and Remedy

 

 

Half of the page is blank.

• The page layout is too complex. Simplify the page layout

 

and remove any unnecessary graphics from the document

 

if possible.

 

• The page orientation setting may be incorrect. Change the

 

page orientation in the Printer Properties dialogue box.

 

• The paper size and the software paper size settings do not

 

match. Insert the correct paper into the machine or change

 

the software paper size settings.

 

• Scaling may be set to less than 100%. Change the Scaling

 

setting in the Printer Properties dialogue box.

 

• The printer cable specifications may be incorrect. Use or

 

replace the cable with an IEEE-1284 rated cable.

 

 

Your machine prints the

• The printer cable might not be connected properly. Check

wrong data, or it prints

the printer cable connection.

incorrect characters.

• There may be a problem with the printer driver software.

 

 

Exit Windows and reboot the computer. Turn the printer off

 

and then back on again.

 

• The printer cable specifications may be incorrect. Use or

 

replace the cable with an IEEE-1284 rated cable.

 

 

Printing is too slow.

• If using Windows 95/98, the Spooling Setting may be set

 

incorrectly. From the Start menu, select Settings and

 

Printers. Click your printer icon with the right mouse

 

button, select Properties, click the Details tab, and then

 

click the Spool Settings button. Select the desired spool

 

setting from the available choices.

 

• If you are using Windows NT, the Scheduling setting may

 

be set incorrectly. From the Start menu, select Settings

 

and Printers. Click your printer icon with the right mouse

 

button, select Properties, click the Scheduling tab. Then,

 

select the desired scheduling setting from the available

 

choices.

 

 

Troubleshooting 7.13

Page 154
Image 154
Samsung 4700 If possible, Software paper size settings, Setting in the Printer Properties dialogue box, Then back on again