Troubleshooting

THE KETTLE DOES NOT SEEM TO BE DAMAGED.

 

• The kettle will not operate, or stops before the water boils:

GB

-Check that your kettle is plugged in correctly.

-The kettle has been used without water, or scale has accumulated, causing the dry operation safety system to be triggered: leave the kettle to cool down, and fill with water.

Switch on with the ON/OFF button: the kettle will start to operate after approximately 15 minutes.

The water tastes of plastic:

Generally this happens when the kettle is new, throw away the water from the first few uses. If the problem continues, fill the kettle to the maximum level, and add two teaspoonfuls of bicarbonate of soda. Boil the water and throw it away. Rinse the kettle.

IF THE KETTLE HAS BEEN DROPPED, IF IT LEAKS, IF THE POWER CORD OR THE PLUG OF THE KETTLE ARE VISIBLY DAMAGED.

Return your kettle to your Tefal After Sales Service Centre, do not have it repaired by anyone else. See the warranty conditions and the list of service centres in the booklet provided with your kettle. The type and serial number are indicated on the bottom of your kettle. This warranty only covers manufacturing defects and domestic use. Any breakage or damage resulting from failure to respect the instructions for use are not covered by the warranty.

Tefal reserves the right to modify the characteristics or components of its kettles at any time, in the consumer's interest.

Do not use the kettle. Do not attempt to dismantle the appliance or the safety devices.

If the power cord is damaged, it must be replaced by the manufacturer, the After Sales service or a similarly qualified person so as to avoid danger.

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