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TROUBLESHOOTING

The following troubleshooting tips may help you if you experience problems. Contact your dealer for more advanced troubleshooting information.

Basic Troubleshooting Tips

∙Check that the card is seated properly in its expansion slot. If the problem still exists, try a different PCI expansion slot.

∙Ensure the monitor cable is securely fastened to the card.

∙Make sure that the monitor and computer are plugged in and receiving power.

∙Disable any built-in graphics capabilities on your mainboard. For more information, see your computer documentation.

∙Make sure that you selected the appropriate monitor when you install your VGA enhanced driver.

∙Because a typical computer system consists of many different parts, difficulties may arise from a combination of items. Check the following list and find a symptom that's similar, then try the suggested solution.

Video is unstable

∙Check that you're using the correct broadcast standard format (NTSC, PAL, or SECAM).

∙Check the quality of your incoming TV signal on another receiver; bad reception may be the cause.

Video is in black and white only

∙Check the connectors setting to make sure you've selected the correct input (CATV, Composite, or S-Video) for your video source device.

No video or audio

∙Check that the audio and video connectors are securely plugged into the correct jacks.

∙Check that the Tekram Video Player card is securely seated in its slot.

∙Check that the VGA enhanced driver is installed.

∙Check the audio cables to make sure all connectors are securely plugged into the correct jacks.

∙Ensure that another Windows audio program is not muting the sound.

∙Check the mixer line input selling in the audio software provided with your sound card.

M205 PRO User’s Manual

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Tekram Technology M205 manual Troubleshooting