Chapter 11: Troubleshooting

73

•K=>'^QL@Q?XLQ{\['L_L+]';'<='[\]*L=
<;L]'[<?^=\L*'[*L<?^=\L*]z\;;[\]^;?_
^?@'
•K='=\]*L=?{?\;?q;'?q;?<xQ'<=?*@;'X?_
?^^'?QK=>\]>?^^'*]=+Q*LKK=>'<;L]'[
<?^=\L*K'?=+Q'^?@'
•<;L]'[<?^=\L*]\@*?;X?_*L=[\]^;?_<LQQ'<=;_
\*=>'KL;;Lz\*@]\=+?=\L*]~?z>'*?{\['L=?^'
>?]q''*[+qq'[qz>'*=>']\@*?;Q'<'^=\L*
\]z'?xLQ<z>'*=>']\@*?;Q'<'^=\L*\]*L*
]=?*[?Q[^?@'
%#>5U?
•K_L+KLQ@'=_L+Q<L['~>\;'=>'
<L[''*='Q\*@]<Q''*\][\]^;?_'[^Q']]
KL+Q=\X']z\=>\*]'<L*[]>'<L['_L+
^Q'{\L+];_]=LQ'[z\;;q'<;'?Q'[^?@'}
•>'>\^K'?=+Q'\]?{?\;?q;'KLQ=>'?*[
?*?[?>\^]_]='X]^?@'}
*%$/](U&*^Z
•>'|%ZK'?=+Q'\]?{?\;?q;'KLQ
L]>\q?|%Z<LX^?=\q;'['{\<']
•?x']+Q'=>'<?q;']z\=>=>'L@L
?Q'+]'[
•>'*=>'<L**'<='[|%Z['{\<'
[L']*L=zLQx<LQQ'<=;_?K='Q_L+>?{'<>?*@'[
]'==\*@]LK=>'['{\<'=+Q*LKK_L+Q?*[+*^;+@
=>'^Lz'Q<LQ[=>'*^;+@?*[=+Q*L*?@?\*
•K]'{'Q?;['{\<']?Q'<L**'<='[|%Z
K'?=+Q'X?_*L=L^'Q?='^QL^'Q;_
•'?[=>'\*]=Q+<=\L*X?*+?;K+Q*\]>'[z\=>=>'
<L**'<='[|%Z['{\<'
["&
For HDMI cables
•?x']+Q'=L+]'<?q;']z\=>=>'L@L
^?@'}
For Legacy HDMI source
•LX';'@?<_]L+Q<']X?_*L=zLQx
^QL^'Q;_z\=>=>';?=']=^QL[+<=][+'
=L*'z]=?*[?Q[?[L^=\L*
"4
•?x']+Q'=>?=['{\<']?Q'<L**'<='[<LQQ'<=;_
•*<LQQ'<=q'>?{\LQX?_L<<+Qz\=>?!!
<L**'<=\L*
•>L=LK\;']=>?=z?]^QL<']]'[?*['[\='[q_
+]\*@=>'#]?^^;\<?=\L*]LK=z?Q'X?_*L=q'
?q;'=Lq'{\'z'[
•>'X?_]';'<=L*'KLQX?=?+=LX?=\<?;;_?*[
^;?_\=z>'*<L*='*=]=>?=]+^^LQ==zLLQXLQ'
KLQX?=]?Q'^;?_'[
•L*K\QX<L*='*=]LK=>'!]=LQ?@'['{\<'?Q'
KLQX?=]=>?=<LQQ']^L*[z\=>=>\]^?@'`
#
Playback does not start
•L[\]<\];L?['[
•>'[\]<X?_q'[\Q=_;'?*=>'[\]<
•>'[\]<KLQX?=\]*L=]+^^LQ='[^?@'
No picture
•>'\]*L=\*XL['
No sound
•
>'\]\*=>']^'<\?;^;?_q?<xXL['^?@'`
•K?*'='Q*?;]^'?x'Q\]<L**'<='[<>'<x\=]
{L;+X'<L*=QL;
Picture distortion during fast reverse/forward
playback
•>'^\<=+Q'z\;;q'[\]=LQ='[L<<?]\L*?;;_>\]
\]*LQX?;
Playback features failure
•
>'^;?_q?<xK'?=+Q']]+<>?]]=L^^\*@
]'?Q<>\*@];LzXL=\L*^;?_Q'^'?=^;?_LQ
^QL@Q?XX'[^;?_'=<?Q'*L=?^^;\<?q;'=L?;;
[\]<]
Playback does not start when the title is selected
•>'[\]<X?_*L=q'<LX^;\?*=z\=>=>'?Q'*=?;
]'==\*@^?@'
The audio soundtrack and/or subtitle
language cannot be changed
•>'[\]<>?]*LX+;=\;?*@+?@'L^=\L*'*<L['[
L*\=^?@'`}
No subtitle
•>'[\]<>?]*L]+q=\=;''*<L['[L*\=
•+q=\=;']?Q'[\]?q;'[Q']] ^?@'`}
Scene angle cannot be changed
•>'[\]<>?]*LX+;=\?*@;']<'*']^?@'`
“X” appears on the screen
•>'K+*<=\L*\]*L=?^^;\<?q;'=L=>'[\]<LQ=L
=>'<+QQ'*=XL['^?@'
LED Indication
The Power LED light on the TV front indicates the
TV’s status, as described below.
$&
4$
• /)*>?
The TV is operating properly.
• %)*>?
The TV is in Standby mode.
If, after trying the solutions, the problem still exists:
•In the U.S., visit TAIS’s Consumer Solution Center
on the web at http://support.toshiba.com or call
1-800-631-3811
•In Canada, locate the nearest Toshiba authorized
service depot by directing your web browser to
www.toshiba.ca/support