Toshiba A45 Series manual 228, If you need further assistance, Before you call

228	If Something Goes Wrong
	If you need further assistance

Your local computer store or book store sells a variety of self- help books you can use to supplement the information in the guides.

If you need further assistance

If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help.

Before you call

Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first.

Try the following before contacting Toshiba:

❖Review the troubleshooting information in your operating system documentation.

❖If the problem occurs while you are running a program, consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance.

❖Consult the dealer or authorized Toshiba representative from whom you purchased your computer and/or program. Your dealer is your best source for current information.

Detailed system specifications are available at www.ts.toshiba.com by selecting your particular product and model number, clicking GO, and then clicking the Detailed Specs link from the menu on the left. Or just refer to the computer documentation shipped with your product.

For the number of a Toshiba dealer, see “Toshiba voice contact” on page 229.