Toshiba A45 Series manual 212, Memory module problems

212	If Something Goes Wrong
	Resolving a hardware conflict

Memory module problems

Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.

To avoid damaging the memory module, be careful not to touch its gold connector bar (on the side you insert into the computer).

Incorrectly connected or faulty memory modules may cause errors that seem to be device-related. It is worthwhile checking for these first:

1Turn off your computer according to the instructions in “Turn Off or Shut down command” on page 103.

2Remove the memory module, following the instructions in “Removing a memory module” on page 72.

3Reinstall the memory module, following the instructions in “Installing additional memory (optional)” on page 65, and making sure it is seated properly.

4Check for the error again.

5If the error recurs, remove the memory module entirely and check for the error again.

If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module.

TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.