11. TROUBLESHOOTING

 

EO1-33038

 

 

11. TROUBLESHOOTING

 

 

 

 

 

 

 

 

Other problems

Cause

Corrective action

 

 

 

 

 

Print failure

The print head is dirty.

Clean the print head.

 

 

 

 

 

 

The media is discol-

Replace the media roll

 

 

oured.

with a new one.

 

 

 

 

 

 

Un-specified media is

Replace the media roll

 

 

used.

with the proper one.

 

 

 

 

 

 

The media cover

Close the media cover

 

 

release catches are not

so that the media cover

 

 

locked completely.

release catches snap

 

 

 

back into position.

 

 

 

 

 

Blurred print

Un-specified media is

Replace the media roll

 

 

used.

with the proper one.

 

 

 

 

 

 

The battery life is

Replace the battery with

 

 

expired.

a new one which has

 

 

 

been fully charged.

 

 

 

 

 

The printer receives

The status indicator

Clear the error.

 

print data but does not

lights or blinks in red.

 

 

print.

 

 

 

The media is not

Re-load the media

 

 

 

 

loaded correctly.

correctly.

 

 

 

 

 

11- 7

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Image 48
Toshiba B-SP2D owner manual Release catches are not