Toshiba D-R1SU owner manual 143, How to Obtain Warranty Service

How to Obtain Warranty Service

(1)Refer to the troubleshooting guide in your owner’s manual. This check list may solve your problem.

(2)In the U.S.A., only call the TACP toll free number 800-631-3811, or if in Hawaii or Canada see listing below within (30) days after you find a defective product or part.

(3)Arrange for the delivery of the product to the TACP/THI/TCL Authorized Service Station or TACP Return Center. Products shipped to the Service Station must be insured and safely and securely packed, preferably in the original shipping carton, and a letter explaining the defect and also a copy of the bill of sale or other proof of purchase must be enclosed.

Introduction

In the Continental United States contact:

Toll Free

800-631-3811

In Hawaii contact:

Toshiba Hawaii Inc. 327 Kamakee Street Honolulu, HA 96814 (808)-521-5377

In Canada contact:
Consumer Electronics Group	Consumer Electronics Group
191 McNabb Street	22171 Fraserwood Way
Markham, Ontario L3R 8H2	Richmond, B.C. V6W 1J5
(905)-470-5400	(604)-303-2500

Consumer Electronics Group 1643 North Service Road Droval, QC H9P 1J1 (514)-856-4100

Recording

All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the duration of the limited warranties set forth above. With the exception of any warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in lieu of all other warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the repair or replacement of any parts. In no event shall TACP/THI be liable for consequential or incidental damages.

No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of TACP/THI arising under the warranty or under any statute, or law of the United States or any state thereof, is hereby limited to ninety (90) days from the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under state law.

This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitation on how long an implied warranty lasts, when an action may be brought, or the exclusion or limitation of incidental or consequential damages, so the above provisions may not apply to you.

ATTENTION CANADIAN CONSUMERS:

Canadian consumers are requested to complete the special Canadian “Warranty Registration Form” enclosed, and forward this completed form with a copy of bill of sale to TOSHIBA OF CANADA to “Register and Validate” their warranty. Product must be purchased from an Authorized Canadian Dealer. Products purchased in the U.S.A. and used in Canada are not covered by these warranties.

IMPORTANT: PACKING AND SHIPPING INSTRUCTION

When you send the product to a Service Station, you must use the original carton box and packing material, then insert the original carton box containing the unit into another carton using more packing material.

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