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If an abnormal condition arises
in the machine or an incorrect
operation is performed, an
alarm buzzer is generated for
about 4 seconds and a mes-
sage to indicate the nature of
the error appears in the LCD
Display. In that case, take cor-
rective action according to the
following table.
TROUBLESHOOTING
Error Message Cause / Solution

Error Message

Error Messages

Cause / Solution

IMAGE INPUT ERROR The connectors of the Internet
Fax unit are not connected cor-
rectly or the machine or Internet
Fax unit has been damaged.
Confirm that all connectors of
the Internet Fax unit are con-
nected to the machine correctly.
If this Error Message is repeat-
edly displayed, the Internet Fax
unit should be replaced. Call for
service.
IMAGE OUTPUT ERROR The connectors of the Internet
Fax unit are not connected cor-
rectly or the machine or Internet
Fax unit has been damaged.
Confirm that all connectors of
the Internet Fax unit are con-
nected to the machine correctly.
If this Error Message is repeat-
edly displayed, call for service.
IMAGE DECODING ERROR The received document includes
unknown format files or dam-
aged image or text data.
Set “Error E-mail Forward Ad-
dress” to forward this document
to a personal computer (see
page 61).
MAIL RECEIVING ERROR Failed to receive the document
from the E-mail server.
Confirm the E-mail account set-
tings and E-mail properties are
correctly configured.
MEMORY OVERFLW There is not enough memory to
receive or send the document.
When this error is diaplyed dur-
ing receiving an E-mail, set “Er-
ror E-mail Forward Address” to
forward this document to a per-
sonal computer (see page 61).
When this error is displayed dur-
ing sending an E-mail, reduce
the size set at “MSG Size Lim-
it”.
ERROR ANALY. MAIL The document is sent in un-
known format by the E-mail
server or E-mail application of
the sender.
Ask the sender that the E-mail
application and the E-mail server
is compatible with the Internet
Fax.
MAIL DECODING ERROR The Internet Fax unit has been
damaged.
Call for service.
MAIL EDITING ERROR The Internet Fax unit has been
damaged.
Call for service.
MAIL SENDING ERROR The destination is not found.
Confirm the sending or forward-
ing address is correct.