204, Toshiba’s worldwide offices | Toshiba GMAD00134010 guide

204	If Something Goes Wrong
204	Toshiba’s worldwide offices

Toshiba’s worldwide offices

Australia

Toshiba (Australia) Pty. Limited

84-92 Talavera Road

North Ryde NSW 2113

Sydney

Australia

France

Toshiba Systèmes (France) S.A.

7, Rue Ampère; B. P. 131

92800 Puteaux Cédex

France

Italy

Centro Direzionale Colleoni

Palazzo Perseo

Via Paracelso 10

20041, Agrate Brianza

Milano, Italy

Latin America and Caribbean

Toshiba America Information

Systems

9740 Irvine Blvd.

Irvine, California 92618

USA

800-457-7777 (within the US)

949-859-4273 (outside of the US - this call may incur long-distance charges)

Spain

Toshiba Information Systems (España) S.A.

Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A

28831 (Madrid) San Fernando de Henares

Spain

Canada

Toshiba Canada Ltd.

191 McNabb Street

Markham, Ontario

L3R - 8H2

Canada

Germany

Toshiba Europe GmbH

Leibnizstraße 2

D-93055 Regensburg

Germany

Japan

Toshiba Corporation, PCO-IO

1-1, Shibaura 1-Chome

Minato-Ku, Tokyo, 105-8001

Japan

Mexico

Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec.

CP 11000 Mexico, DF.

United Kingdom

Toshiba Information Systems

(U.K) Ltd.

Toshiba Court

Weybridge Business Park

Addlestone Road

Weybridge, Surrey KT15 2UL

United Kingdom

Image 204

Toshiba GMAD00134010 manual 204, Toshiba’s worldwide offices

Contents

Tecra M8 Series User’s Guide GMAD00134010 06/07 Model Tecra M8 Series Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada Requirement FCC requirements Telephone Company Procedures If Problems AriseDisconnection Fax Branding Alarm Equipment Instructions for IC CS-03 Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada Industry Canada IC EU Declaration of Conformity Vcci Class B Information Using this Equipment in Japan Modem Warning NoticeConformity Statement Taiwan Device Authorization 4DSOF4 Radio Approvals for Wireless Devices Japan Approvals Institute for Telecommunications Equipment België European Community Countries Peer-to-peer mode is not available in 802.11a and Turbo Mode Venezuela Venezuela Vietnam USA Bluetooth Wireless Technology Interoperability Bluetooth Wireless Technology and Your Health Regulatory statements European Union EU and EftaCanada Industry Canada IC Using this Equipment in Japan Device Authorization 4FH1 Optical Drive Safety Instructions CopyrightLocation of the Required Label Export Administration Regulation Trademarks Computer Disposal Information Contents Connecting an optional external diskette drive Learning the Basics Mobile Computing Utilities Preset Power Profiles Appendix a Hot Keys Appendix C Using ConfigFree with your During the product design approval process May apply This guide Visit Toshiba’s Web site at pcsupport.toshiba.com Safety icons Other icons used Service options Other documentation Selecting a place to work Creating a computer-friendly environment Keeping yourself comfortable Precautions Important information on your computer’s cooling fan Never cover your computer or AC adaptor with any objectNever block the air vents Setting up your computer Setting up your softwareSetting up your computer Network settings Registering your computer with Toshiba Connecting to a power source Sample Illustration Power cord/cable and AC adaptor Connecting to a power source Charging the main battery Charging the main battery Using the computer for the first time Opening the display panelSample Illustration Opening the display panel Slowly open or close the display panel Your computer’s features and specifications Turning on the powerSample Illustration System icons Sample Illustration Turning on the power Adding memory optional Installing a memory module Adding memory optionalClick Turn Off or Shut Down Sample Illustration Locating the memory module slot cover Sample Illustration Removing the memory module slot cover Removing/installing the bottom module Another, you must remove the top module first before Sample Illustration Pressing down on the memory module Adding memory optional Removing a memory module Sample Illustration Removing the memory module Checking total memory Try again Hard Drive Recovery Utilities Creating Recovery CDs/DVDsHard Drive Recovery Utilities Recovery media for your system Sample Image Recovery Disc Creator screen Hard Disk Drive Recovery using the recovery partition Sample Image Toshiba Recovery Wizard screen Sample Image Recovery of Factory Default Software screen Select Recover to out-of-box-state, and then click Next Erasing the hard disk Sample Image Erase the hard disk screen Recovering the C partition with a user specified size Select Recover without changing the hard drive partitionsSelect Recover to a custom size partition Hard Disk Drive Recovery using the Recovery media Sample Image Toshiba HDD Recovery Utility screenYour selections Recovering the C partition of the HDD only Checking the HDD operating status Click Disk Management Using the TouchPad Installing drivers and applicationsUsing the TouchPad Direction Using external display devices Connecting an external monitor or projectorScrolling with the TouchPad Control buttons Directing the display output when you turn on the computer Turned onSample Image Display options window Using an external keyboard Using a mouseConnecting a printer Adjusting the quality of the external display Setting up a printer Connecting a printerFollowing procedure Sample Image Add Printer Wizard Connecting an optional external diskette drive Connecting an optional external diskette driveTurning off the computer Sample Illustration Optional external USB diskette drive Hibernation mode Options for turning off the computerTurn Off or Shut Down Turning off the computer Standby mode Using the Turn Off Computer or Shut Down commands Turn OffShut Down Turning off the computer more quickly Sample Image Setup action settings screen When I press the power buttonWhen I close the lid Restarting your computer Using and configuring Hibernation mode Configuring Hibernation mode optionsThese options are set separately for how they operate while Starting again from Hibernation mode Using and configuring Standby modeConfiguring Standby mode options Customizing your computer’s settings Starting again from Standby modeClosing the display panel Cleaning the computer Using a computer lockCaring for your computer Moving the computer Caring for your computer Sample Illustration Attaching security lock cable Learning the Basics Computing tips Computing tips New icon positions may be lost Using the keyboard Character keysMaking your keyboard emulate a full-size keyboard Sample Illustration Keyboard Using the keyboard Ctrl, Fn, and Alt keysFunction keys Special Windows keys Using the overlay to type numeric data Using the overlay for cursor controlOverlay keys Sample Illustration Numeric and cursor control overlay Starting a program Starting a program from the Start menu Click Accessories Click Windows Explorer Starting a program from Windows Explorer Saving your work Starting a program from the Run dialog boxSaving your work Sample Image Run dialog box Saving files Sample Image Save As dialog box Using a file extension Printing your workFile names Printing your work Backing up your work Sample Image Print dialog box Using the optical drive Using the optical driveRestoring your work Optical drive components Inserting a compact discSample Illustration Optical drive Sample Illustration Drive tray fully extended Sample Illustration Positioning the disc in the drive Or Hibernation mode Playing an audio CDSample Image Windows Media Player screen Playing optical media Creating a CD/DVD Removing a disc with the computer on Removing a disc with the computer off Toshiba’s online resources Caring for CD or DVD discsToshiba’s online resources Mobile Computing Toshiba’s energy-saver design Running the computer on battery power Battery Notice Power management Running the computer on battery power101 Using additional batteries Charging the main battery102 Charging batteries Charging the RTC battery Charges when the computer is powered on103 Monitoring main battery power Monitoring main battery power Sample Illustration Power and battery light locations105 Determining remaining battery power What to do when the main battery runs low Setting battery alarms Conserving battery power107 Power Profiles Sample Image Toshiba Power Saver Properties window Changing the main battery Using a hot key to set the Power ProfileSample Image Power Profile pop-up window Removing the battery from the computer Changing the main batterySample Illustration Unlocking the battery release lock 110 Inserting a charged battery Sample Illustration Removing the battery Sample Illustration Inserting the battery Sample Illustration Locking the battery release lock112 Taking care of your battery Safety precautions Maintaining your battery Taking care of your battery114 115 Disposing of used batteries 116 Traveling tipsTraveling tips Capability Exploring Your Computer’s Features Exploring the desktop 118 Finding your way around the desktopIcons Exploring the desktop Contents appears 119Start button Taskbar Setting up for communications Setting up for communications120 Determining the COM port Connecting a modem to a telephone line 121 Connecting your computer to a network Accessing a network122 Residences or offices Setting up the connection How to disable the Ethernet LAN port123 An overview of using the Internet Using Wireless LAN connectivityInternet Will be lit Internet Service Providers Connecting to the Internet125 World Wide Web Internet features An overview of using the Internet126 Surfing the Internet Exploring audio features Using a microphone127 Uploading to, and downloading files from, the Internet Using external speakers or headphones Volume ControlYou can only record 60 seconds at a time Using PC Cards 129Web Cam Inserting a PC Card System services are using the card Removing a PC CardSample Illustration Inserting a PC Card Using an ExpressCard Setting up a PC Card for your computerUsing an ExpressCard 131 132 Removing an ExpressCardSample Illustration Inserting an ExpressCard Sample Illustration Removing an ExpressCard Using the Bridge Media Adapter Slot 133Inserting memory media Windows operating system Using the i.LINK port Removing memory mediaSample Illustration Removing memory media Utilities Toshiba Assist Sample Image Toshiba Assist window Connect Sample Image Toshiba Assist window Connect tab Secure Sample Image Toshiba Assist window Secure tab Protect & Fix Sample Image Toshiba Assist window Protect & Fix tab Optimize Sample Image Toshiba Assist window Optimize tab Toshiba Application Installer Sample Image Toshiba Application Installer screenSample Image Toshiba Application Installer selection screen Setting passwords Using an instant passwordUsing a supervisor password Use an instant password Setting a supervisor password Click the Supervisor Password iconSample Image Supervisor Password Utility window Deleting a supervisor password Using a user passwordSetting a user password Select Registered Deleting a user password Click the Hardware Settings iconSample Image Toshiba Password Utility window Click the Hardware Settings icon Select Not Registered Toshiba PC Diagnostic Tool Utility Sample Image Toshiba PC Diagnostic Tool windowCategories Toshiba HDD Protection Utility Sample Image Toshiba HDD Protection Properties window Toshiba SD Memory Card Format Utility Sample Image Toshiba SD Memory Card Format screenQuick Format Full Format Toshiba Power Saver Preset Power Profiles Quickly creating a new power profileCustomizing a power profile Mouse Utility Sample Image Mouse Properties screen Toshiba Hardware Setup Immediately after pressing the power button Toshiba Zooming Utility Sample Image Toshiba Zooming Utility Properties screen Toshiba Button Controls Sample Image Toshiba Button Controls screen CD/DVD Drive Acoustic Silencer Sample Image CD/DVD Drive Acoustic Silencer screen Toshiba Accessibility Sample Image Toshiba Accessibility windowCheck the Use Fn-StickyKey box Fingerprint Authentication Utility Fingerprint utility limitationsFingerprint Enrollment Achieve the highest quality fingerprint samples Improves the security of your software Power-on Security Enabling Power-on SecurityFingerprint Logon Settings Fingerprint ManagementControl Center Sample Image Main Fingerprint Control Center Window Settings FingerprintsHelp About Elevate Administrative Privileges for User Password BankBiomenu Registering a new Web page or dialog Replaying a registered Web page or dialogSelect Registered Sites Replaying registrations with multiple forms Replaying a registered dialogEditing an existing registration Select Registrations How to Delete the Fingerprint Data Deleting a registration Care and maintenance of your fingerprint reader Fingerprint reader limitations Sample Illustration Aligning the finger on the reader Problems that are easy to fix Your program stops responding Problems that are easy to fix 170Your program performs an illegal operation Click Start, Turn off computer Problems when you turn on the computer Problems when you turn on the computer171 Computer displays the Non-System disk or disk error message AC power light is blinking Using Startup options to fix problems 173Windows operating system is not working Windows operating system is not working Internet problems Display different versions of Safe modeMy Internet connection is very slow My browser cannot find the URL address I typed 175 Resolving a hardware conflictWindows operating system can help you Plan of action Direct Memory Access 176Resolving hardware conflicts on your own Interrupt Request Channel Fixing a problem with Device Manager 177Resolving conflicts Disabling a device 178 Checking device propertiesClick Troubleshoot Memory problems Power and the batteries179 Click Start, Turn off computer Click Turn Off 180 Keyboard problems Display problems181 Keyboard produces unexpected characters 182 Screen does not look rightBuilt-in screen flickers Disk drive problems Error-checking183 This feature is not available for optical drives 184Your hard disk seems very slow Your data files are damaged or corrupted Optical drive problems You cannot access a disc in the drive185 Drive cannot read a diskette Sound system problems PC Card problems186 PC Card checklist Resolving PC Card problems187 Card Information Structure Computer stops working hangs when you insert a PC Card PC Card error occurs188 System does not recognize your PC Card ExpressCard problems ExpressCard checklist189 Resolving ExpressCard problems Computer stops working hangs when you insert an ExpressCard190 Double-click the ExpressCard adapter Printer problems An ExpressCard error occurs191 System does not recognize your ExpressCard Modem problems 192Printer will not print what you see on the screen Modem will not receive or transmit properly Wireless networking problems 193 194 Special considerations for the Windows operating system DVD operating problems 195 DVD operating problems 196Jumping video lines appear around the DVD-ROM video window DVD titles, games, or applications appear distorted Develop good computing habits Save your work frequently Saving system configuration with Restore Points 198Develop good computing habits Read the user’s guides 199 200 General tips for installing hardware and software 201 202 If you need further assistanceBefore you contact Toshiba Other Toshiba Internet Web sites Contacting ToshibaToshiba’s Technical Support Web site Toshiba voice contact 204 Toshiba’s worldwide officesToshiba’s worldwide offices 205 United States Rest of Europe Volume Mute Password securityWithout a password With a password Maintaining security when the battery is not fully chargedClick the On resume, password protected check box Click Start, Control Panel, and then Appearances and Themes Power profile Standby modePower profile 208 209 Sample Image Hibernation confirmation box Display modes Display brightness Disabling or enabling the TouchPad Zooming applications in/out Keyboard hot keys Space bar USA and Canada AustraliaEurope Bluetooth is available on your system Online Help Starting ConfigFree 215Getting Started Getting Started Sample Image ConfigFree Launcher Sample Image ConfigFree Launcher Auto-hide mode setting216 ConfigFree Utilities ConfigFree UtilitiesSample Image ConfigFree Launcher coming back into view 217 218 Sample Image Connectivity Doctor screenSample Image Viewing device information Search for Wireless Devices 219 Creating a new wireless connection Sample Image Viewing Wi-FidevicesLauncher Center of the map as well Settings screen 221 Creating a detected device wireless connection Transferring files using BluetoothSample Image Viewing Bluetooth devices 222 Sample Image Dragging the file to the Bluetooth device icon Sample Image Dragging the file to the Bluetooth radar iconSample Image Selecting Send to Bluetooth Devices option 223 Disconnecting from a Bluetooth device Profile SettingsDevice will occur automatically 225 Sample Image Add Profile screen ConfigFree Summit 226Sample Image Expanded Add Profile screen For different networking environments 227 Sample Image Inviting users to Summit meeting Other user Sample Image Sharing a file with one userWho can then accept or decline the file as desired Sample Image Sharing a file with all users Using ConfigFree Summit Summit from working Toshiba Wireless Projector 230Quick Connect 231 Direct Link Toshiba Device Using the Automatic Switch Using the Automatic SwitchSample Image Using the Direct Link Toshiba Device feature Check Enable Wireless when cable disconnect occurs Semi-Automatic Switch Feature One wireless LAN device can be usedSelect the Auto Switch Ssid tab Windows, you can switch to the profile for that location Acronyms Bps 235 Terms Boot disk See system disk CPU See central processing unit CPU Disable To turn a computer option off. See also enable Driver See device driver Software Internal device See device Local area network See LAN MS-DOS prompt See system promptMusical Instrument Digital Interface See Midi Palette See color palette RAM random access memory Volatile memory that can be 245 TFT display See active-matrix display 247 Index Index External diskette drive connecting Index Port COM 120 Ethernet LAN 123 RGB Power Starting up the computer from Shut down 75 from Standby Using a file extension 90 Utilities Power Saver