Toshiba GMAD00134010 manual 194, Special considerations for the Windows operating system

194	If Something Goes Wrong
	Resolving a hardware conflict

4Select Internet Protocol (TCP/IP), then click Properties.

5Select Obtain an IP address automatically.

6Click OK, then click Close.

❖Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows®.

❖ Click Start, then click Run...

❖ Enter Cmd and press Enter.

❖ Enter IPCONFIG /ALL and press Enter.

❖ The IP address for each active network adapter will be displayed.

❖Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi®part of your network.

❖Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers).

❖ Click Start, then click Run...

❖ Enter Cmd and press Enter.

❖ Enter PING 192.168.1.1 at the command prompt, and press

Enter.

❖ If “Request Timed Out” or another error message appears in response, then the problem is probably Wi-Fi®-related.

❖If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases.

Special considerations for the Windows® operating system

Wired Equivalent Privacy (WEP) encryption is not enabled on the wireless access point.

When you install a wireless access point device, the Windows® operating system checks whether WEP encryption is enabled on the device. If it is not enabled, the Windows® operating system adds the device to its list of available wireless networks, but does not create a wireless connection using the device, since the connection would