PROBLEM AND TROUBLESHOOTING GUIDE

Check the following chart before requesting service.

SYMPTOM

CAUSE

POSSIBLE SOLUTION

PAGE

 

 

 

 

 

POWER

 

 

 

 

 

 

 

 

No power.

The AC power cord is not connected.

Connect the AC power cord to the

7

 

AC outlet.

 

 

 

 

Although the power is on,

Cassette is not inserted.

Insert a video cassette.

33

the TV/VCR does not

 

 

 

 

 

 

Press the TIMER REC buttons.

43

operate.

TIMER REC buttons are depressed.

 

 

 

 

 

TV BROADCAST RECEPTION

 

 

 

 

 

 

 

 

 

TV station experiencing problems.

Try another channel.

18

 

 

 

 

 

 

 

Picture control is not adjusted.

Check picture control adjustments.

31, 32

 

 

 

 

 

Poor or no picture.

Possible local interference.

Check for source of reception

49

 

disturbance.

 

 

 

 

 

 

 

 

 

 

 

Antenna (CABLE) connector is not

Check CABLE connection or VHF/

11, 12

 

 

connected or possible local

UHF antenna, reposition or rotate

 

 

interference.

antenna.

 

 

 

 

 

 

 

 

TV station experiencing problems.

Try another channel.

18

 

 

Picture control is not adjusted.

Check picture control adjustments.

31, 32

Poor or no color.

Possible local interference.

Check for source of reception

49

 

disturbance.

 

 

 

 

 

 

 

 

 

Antenna (CABLE) connector is not

Check CABLE connection or VHF/

 

 

 

connected or possible local

UHF antenna, reposition or rotate

11, 12

 

 

interference.

antenna.

 

 

 

 

 

 

 

 

TV station experiencing problems.

Try another channel.

18

 

 

 

 

 

Picture wobbles or drifts.

Antenna (CABLE) connector is not

Check CABLE connection or VHF/

 

connected or possible local

UHF antenna, reposition or rotate

11, 12

 

 

interference.

antenna.

 

 

 

Cable TV channel is scrambled.

Try another channel.

18

 

 

CABLE connector is not connected.

Check all CABLE connections.

12

 

 

 

 

 

No CABLE reception.

TV/CABLE selection is set to “TV”.

Set the TV/CABLE selection to

22

 

“CABLE”.

 

 

 

 

 

 

 

 

 

 

 

Cable TV service interrupted.

Contact your Cable TV company.

12

 

 

 

 

 

No reception above

TV/CABLE selection is not set to the

Make sure TV/CABLE selection is

22

appropriate position.

in the appropriate position.

channel 13.

 

UHF antenna is not connected.

Check UHF antenna.

11

 

 

 

 

TV station experiencing problems.

Try another channel.

18

 

 

 

 

 

 

 

Antenna (CABLE) connector is not

Check CABLE connection or VHF/

11, 12

 

 

connected or possible local

UHF antenna, reposition or rotate

Poor or no sound.

interference.

antenna.

 

 

 

 

Possible local interference.

Check for source of reception

49

 

 

 

 

 

disturbance.

 

 

 

 

 

 

 

 

 

 

 

MUTE button is depressed.

Check that MUTE button has not

19

 

 

 

been pressed.

 

 

 

 

 

 

 

 

 

50

5L80301C P44-BACK

50

20/4/04, 16:29

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Toshiba MV13P3 Problem and Troubleshooting Guide, Check the following chart before requesting service, No power