Others

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

SYMPTOMS

CAUSE

POSSIBLE SOLUTIONS

PAGE

 

 

 

 

POWER

 

 

 

 

 

 

 

No power.

The AC power cord is not connected.

Connect the AC power cord to the AC

5

 

outlet.

 

 

 

 

 

 

 

Although the power is on, the

Cassette is not inserted.

Insert a video cassette.

27

unit does not operate.

The TIMER REC button is depressed.

Press the TIMER REC button.

34

TV BROADCAST RECEPTION

 

 

 

 

 

 

 

TV station experiencing problems.

Try another channel.

18

 

Picture control is not adjusted.

Check picture control adjustments.

26

Poor or no picture.

Possible local interference.

Check for source of reception distur-

37

 

bance.

 

 

 

 

Antenna (CABLE) connector is not

Check CABLE connection or VHF/UHF

11,12

 

connected or possible local interference.

antenna, reposition or rotate antenna.

 

 

TV station experiencing problems.

Try another channel.

18

 

Picture control is not adjusted.

Check picture control adjustments.

26

Poor or no color.

Possible local interference.

Check for source of reception distur-

37

 

bance.

 

 

 

 

Antenna (CABLE) connector is not

Check CABLE connection or VHF/UHF

11,12

 

connected or possible local interference.

antenna, reposition or rotate antenna.

 

 

TV station experiencing problems.

Try another channel.

18

 

 

 

 

Picture wobbles or drifts.

Antenna (CABLE) connector is not

Check CABLE connection or VHF/UHF

11,12

 

connected or possible local interference.

antenna, reposition or rotate antenna.

 

 

Cable TV channel is scrambled.

Try another channel.

18

 

CABLE connector is not connected.

Check all CABLE connections.

12

No CATV reception.

TV/CABLE selection is set to the TV

Set the selection to the CABLE

21

position.

position.

 

 

 

Cable TV service interrupted.

Contact your Cable TV company.

12

No reception above

TV/CABLE selection is not set to the

Make sure selection is in the

21

appropriate position.

appropriate position.

channel 13.

 

UHF antenna is not connected.

Check UHF antenna.

11

 

 

TV station experiencing problems.

Try another channel.

18

 

Antenna (CABLE) connector is not

Check CABLE connection or VHF/UHF

11,12

 

connected or possible local interference.

antenna, reposition or rotate antenna.

 

Poor or no sound.

Possible local interference.

Check for source of reception distur-

37

 

 

bance.

 

 

 

 

The MUTE button is depressed.

Check the MUTE button has not been

19

 

 

pressed.

 

 

 

TV shuts off.

TV station stopped broadcasting.

Tune new channel.

18

Sleep timer is set.

Set Sleep Timer to “0”.

19

 

 

TV station experiencing problems or

Try another channel.

18

 

program tuned is not closed captions.

 

 

 

 

Closed caption is not

TV signal is weak.

Check CABLE connection of VHF/UHF

11,12

activated.

 

antenna, reposition or rotate antenna.

 

 

The CLOSED CAPTION button is not

Press the CLOSED CAPTION button

20

 

depressed.

to turn on the closed caption.

 

 

 

 

 

 

38

5S20101A [E]p37-40

38

12/16/04, 4:28 PM

Page 38
Image 38
Toshiba MV13Q41 owner manual Troubleshooting, Symptoms Cause Possible Solutions Power, TV Broadcast Reception