Troubleshooting

 

 

 

Hard disk drive

 

 

 

 

 

Problem

Procedure

 

 

 

 

Computer does not

Check if a diskette is in the diskette drive or a

 

boot from hard disk

CD/DVD is in the optical disc drive. Remove any

 

drive

diskette and/or CD/DVD and check the Boot

 

 

priority settings. Refer to Chapter 7, Boot Priority

 

 

section.

 

 

 

 

 

There may be a problem with your operating

 

 

system files. Refer to your operating system

 

 

documentation.

 

 

 

 

Slow performance

The files on the hard disk drive may be

 

 

fragmented - in this instance you should run the

 

 

disk defragmentation utility to check the condition

 

 

of your files and the hard disk drive. Please refer

 

 

to the operating system's documentation or

 

 

online Help File for further information on

 

 

operating and using the defragmentation utility.

 

 

 

 

 

As a last resort you should reformat the hard disk

 

 

drive and then reload the operating system and

 

 

all other files and data. If you are still unable to

 

 

resolve the problem, contact your reseller, dealer

 

 

or service provider.

 

 

 

Pointing device

If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation.

Touch Pad

Problem

Procedure

On-screen pointer

The system might be busy. If the pointer is

does not respond to

shaped as an hourglass, wait for it to resume its

Touch Pad operation

normal shape and try again to move it.

 

 

Double-tapping does

Try changing the double-click speed setting in

not work

the mouse control utility.

 

1.

Click Start J Control Panel J Hardware

 

 

and Sound J Mouse to access the mouse

 

 

control utility.

 

2.

Click the Buttons tab.

 

3.

Set the Double-click speed as instructed

 

 

and click OK.

 

 

 

User’s Manual

9-7

Page 109
Image 109
Toshiba NB200 manual Hard disk drive, Pointing device, Touch Pad, Click Start J Control Panel J Hardware