If the indicator is glowing, the computer is on. Also, try turning the computer off and then on.
If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.
The computer will not load advanced options during startup
By holding down one of the following keys during startup, your computer will load advanced options as shown below.
Key | Advanced option |
F2 | BIOS utility |
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F12 | Boot menu |
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0 (zero) | Recovery options |
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If your computer starts to load the Operating System instead of desired advanced options, follow the steps below:
1.In the Settings charm, click Power and then select Restart.
2.Hold down the corresponding key and then release this key one second after the computer is power on.
3.Follow the
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:
Power | USB device |
Keyboard | Additional memory module |
Internal display panel | Sound system |
Hard Disk Drive | External monitor |
Optical Disc Drive | LAN |
Memory Media Card | Wireless LAN |
Pointing Device | Bluetooth |
Power
When the computer is not plugged into an AC power outlet, the battery pack is the primary power source. However, your computer also has a number of other power resources, including an intelligent power supply and a Real Time Clock (RTC) battery, all of which are interrelated with any one having the ability to produce apparent power problems.
User's Manual |
