Troubleshooting

 

 

 

 

Problem

Procedure

 

 

 

 

The on-screen pointer

In this instance, you should initially try changing

 

moves too fast or too

the speed setting within the Mouse Control utility.

 

slow

1. To access this utility, click Start -> Control

 

 

Panel ->Hardware and Sound ->Mouse.

 

 

2. Within the Mouse Properties window, click

 

 

the Pointer Options tab.

 

 

3. Set the pointer speed as required and click

 

 

OK.

 

 

 

 

The on-screen pointer

The elements of the mouse responsible for

 

moves erratically

detecting movement might be dirty - please refer

 

 

to the documentation supplied with the mouse for

 

 

instructions on how to clean it.

 

 

If you are still unable to resolve the problem,

 

 

contact your reseller, dealer or service provider.

 

 

 

USB device

In addition to the information in this section, please also refer to the documentation supplied with your USB device.

Problem

Procedure

USB device does not

Remove the USB device from the computer and

work

then reconnect it to a free port it in order to

 

ensure it is firmly attached.

 

 

 

Ensure that any required USB device drivers are

 

properly installed - to achieve this you should

 

refer to both the device documentation and the

 

operating system documentation.

 

 

 

If you are using an operating system that does

 

not support USB, you are still able to use a USB

 

mouse and/or USB keyboard by setting the

 

Legacy USB Support option within the

 

TOSHIBA HWSetup utility to Enabled.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

User’s Manual

8-13

Page 127
Image 127
Toshiba PSC08U-02D01D user manual USB device, Legacy USB Support option within