Troubleshooting

Battery

If you suspect a problem with the battery, check the DC IN indicator as well as the Battery indicator. For information on indicators and battery operation refer to Chapter 6, Power.

Problem

Procedure

Battery doesn’t power

The battery may be discharged. Connect the AC

the computer

Adaptor to charge the battery.

 

 

Battery doesn’t charge

If the battery is completely discharged, it will not

when the AC Adaptor

begin charging immediately. Wait a few minutes.

is attached (Battery

If the battery still does not charge, make sure the

indicator does not

outlet of the AC Adaptor is supplying power. Plug

glow orange.)

in an appliance and see if it works. If it doesn’t,

 

try another power source.

 

 

 

Check whether the battery is hot or cold to the

 

touch. If the battery is too hot or too cold, it will

 

not charge properly. Let it reach room

 

temperature.

 

 

 

Unplug the AC Adaptor and remove the battery

 

to make sure the terminals are clean. If

 

necessary wipe them with a soft dry cloth dipped

 

in alcohol.

 

Connect the AC Adaptor and replace the battery.

 

Make sure it is securely seated.

 

Check the Battery indicator. If it does not glow,

 

let the computer charge the battery for at least

 

20 minutes. If the Battery indicator glows after

 

20 minutes, let the battery continue to charge at

 

least another 20 minutes before turning on the

 

computer.

 

If the indicator still does not glow, the battery may

 

be at the end of its operating life. Replace it.

 

If you do not think the battery is at the end of its

 

operating life, see your dealer.

 

 

Battery doesn’t power

If you frequently recharge a partially charged

the computer as long

battery, the battery might not charge to its full

as expected

potential. Fully discharge the battery, then try to

 

charge it again.

 

 

 

Check the power consumption settings in

 

TOSHIBA Power Saver utility. Consider using a

 

power saving mode.

 

 

10-6

User’s Manual